A few friends and family rented 3 rooms on third floor for Friday and Saturday night. Hotel staff were very good getting all three rooms together. Room was spacious so we could have a gathering in our room of 8 people and not feel squished. Beds and pillows were great. Hotel is very close to main strip for shopping and restaurants. The price of the room included breakfast which consisted of scrabbled eggs and sausages, or waffles. You could also have cereal. Food was okay for buffet style. Food could have been hotter. We also ate at the Keg and the old Spaghetti Factory. Both of these were very good. I used Best Western points for this for a portion of the cost. When we booked on the Best Western Web site the confirmation page showed 24,000 points per night per room. When I checked out they charged me 31,000. I was not happy about getting dinged for an extra 21,000 points. I was told the manager would contact me but have not heard anything yet.

this hotel is fairly close to downtown banff, 10 minute walk , really quite nice for the price, breakfast included. . we had a 3rd floor room facing the mountains. The staff always have a smile and pleased to assist.
Highly recommend, and I do not always say this.

A very nice BW a few blocks away from the main street. Free breakfast, Internet, coffee (in room and lobby) and underground parking - great value.

My husband ,myself and sister stayed here for one night and found it great. The front desk clerk was friendly, the rooms clean and the bathroom(which I am very fussy about) super clean with lots of towels etc. The only complaint I have was the breakfast. Everything that was to be hot was cold. There was lots food but it was cold . If staying in that area I would say you really have to eat at Bumpers. We would stay here again if we were in the area..