Xalapa Mexico: Meson Del Alferez: “A disappointing experience"
After reading the fine reviews on this hotel on Trip advisor and in Fromers, we were very sadly disappointed. The property is not well maintained, and the actual rates at the hotel are much higher than most reviewers quoted. The rooms we were shown were all in a similar condition, neat and “apparently” clean. The one we selected, upon closer scrutiny, revealed very soiled upholstery in the sitting area (not well lighted during the tour), unsafe lamp switches (shorting wires), poorly patched holes in the wall, locks that weren’t secure, etc. However, having secured advance reservations, not knowing the town, and being tired after a very long journey we decided to stay for one night and look for better accommodations the next day.
The worst and culminating incident was having a huge cockroach drop on me from a ceiling beam shortly after retiring. It appeared that the room had not been treated for this type of insect infestation. We immediately packed our belongings, told the desk person about our experience and left to book another hotel (at half the cost!). The only good part was that the front desk person did not hesitate to void the hotel charges.
Meson Del Alferez could be a lovely property, the setting has great potential and the rooms are authentic in style and furnishings, but the patio area is sorely neglected, the electrical needs attention, for safety reasons if for no other, holes in walls should be patched to help eliminate insects, etc. Authentic and quaint do not equate to disrepair and lack of upkeep. In our opinion the hotel is extremely overrated as it stood in November/December 2005.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC