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Courtyard by Marriott San Luis Potosi: Traveller Reviews

3.0 of 5
Av Benito Juarez 1220, San Luis Potosi 78399, Mexico
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Courtyard by Marriott San Luis Potosi
4.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    6
    4
    5
    0
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Date Rating
Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Charming hotel”
5 of 5 stars Reviewed 17 September 2008
1
person found this review helpful

My husband and I spent one night here and we found this hotel very nice, warm, clean and with all kind of amenities.
We booked a King suite, which includes a small Whirlpool Tub, living room, kitchenette and 2 baths.
The hotel is very quiet, with a small but charming, clean, under covered heated pool, Jacuzzi and gym.
Breakfast was included although it´s not assorted. Restaurant service was a little slow to us.
The property is not at Downtown, but you can reach it in less than 10 minutes.
The only problem we had was with front desk. It looks like they have to charge the more extra money they can and you allow. At check-in, the lady in charge tried to charge us more than it was agreed on reservation, so we must show her all the reservation data that we had, so she finally agreed to charge us the right amount. Next day, when we went to have breakfast, there was a guy in the front desk who told the waiter that our reservation didn´t include the breakfast, again we should go to the front desk and tell him the whole history. At first he said that our rate was internet rate and didn´t include it(and it wasn´t), then that only includes one breakfast (for a double room??? come on!!) and after 5 minutes talking by phone he finally authorized our breaksfast voucher.

  • Liked — Accmomodations and pool
  • Disliked — Front desk service
  • Stayed September 2008, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Indiana
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Not a Hilton !”
4 of 5 stars Reviewed 28 September 2006
3
people found this review helpful

My coworker and I stayed at this hotel for five weeks from 8/20 to 9/22. We found the hotel to be clean, the staff to be courteous and accommodating and close to the industrial park where we were working. The breakfast buffet was more than adequate although the dinner menu lacked substantial options and some items were unavailable.

Our biggest gripe with the hotel is that it represents itself as a Hilton Garden Inn when in fact, as of August 9, 2006, it was no longer affiliated with Hilton. We asked the General Manager about this when we noticed our Hilton Honors points were not being applied and he assured us they were a Hilton hotel. Subsequent conversations with Hilton has proved otherwise.

It's a nice hotel with a great staff but if you're expecting to receive Hilton Honors points for your stay you will be disappointed.

Stayed August 2006
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Lecco
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Ottima struttura”
5 of 5 stars Reviewed 3 May 2012
Google Translation

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A Hotels.com Traveller
“mas atención al servicio a cuartos.”
4 of 5 stars Reviewed 14 February 2012
Google Translation

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
León, México
Senior Contributor
39 reviews 39 reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
“Para una estancia de negocios en donde sólo necesitas dónde dormir”
3 of 5 stars Reviewed 24 October 2011
Google Translation

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Courtyard by Marriott San Luis Potosi

  • Courtyard San Luis Potosi
  • San Luis Potosí Courtyard
Address: Av Benito Juarez 1220, San Luis Potosi 78399, Mexico
Price range (per night):* 101 AUD - 120 AUD

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