The ctiy of Zacatecas was very beautiful. This hotel was the worst part of my stay. We had to stay the full 9 days because they were having a huge festival and all of the other hotels were booked. Four days out of the 9 it rained and our ceiling would leak. We informed the staff and nothing was ever done. Then, we had to each night for some reason go to the front desk to have our key card reset to enter our room. Then, to top it off, I had hid 80 US Dollars in one of my drawers and when I returned it was missing. When I reported the incident to the manager he informed me that there will be an investigation. Which at this time I thought I had some hope in getting my money back. After a (THOROUGH?) investigation and me having to continously hunt down the manger, they would only give me $40 back. Even then, they just took it out of my bill.
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