This was our first experience vacationing in Cabo and Hacienda Encantada turned out to be a fantastic place to call our home base. We should start by stating that we were strickly here on vacaton with no intentions on considering a time share purchase. We found an incredible deal on Groupon, which is the reason why we selected Hacienda Encantada. Besides one very minor attempt at discussing time share options with us, the staff never again brought it up. And we should also state that the staff at Hacienda Entycantada was exceptional. The concierges, Ismael and Oscar were super courteous, super helpful and genuinely willing to help make our stay and experience at the resort and in Cabo as best as could be. We had a minor issue with our tub, and the resort staff, and management, went out of there way to assist us in resolving the problem and to give us a very generous offer to compensate us for our inconvenience. The remainder of the staff, including everyone in and around the grounds, the bell-boys and the service staff in the restaurants, were equally awesome.
The facility itself is located in a perfect location with easy and quick access to downtown Cabo San Lucas and to the beautiful beaches within short distance from the resort. What is really great is that Hacienda Encantada has a sister resort in the heart of Cabo's tourist area and guests are able to use the sister resort's parking lot (at no charge) ... this turned out being a huge bonus because trying to find parking in downtown Cabo was always challenging, plus, our car was parked in a safe, secure garage within the sister resort (no worries). The grounds at Hacienda Encantada are beautiful, the pools are maintained daily ... the place just screams tidy and well kept. Our room was gorgeous, with all the amenities we expected, including a kitchenette. If we didn't have all of Cabo to explore, the comforts of our room and the facilities around the resort would have been enough to keep us at Hacienda Encantada, every day, all day long. Our room was in the lower building on the property, and on the 4th floor, which meant our views of the Sea of Cortez, Land's End and the sunsets ... were undisturbed. And the views were spectacular!!!!
Our deal with Groupon included breakfast every day at one of the resort's restaurants (Las Marias). We had a fantastic selection from the breakfast buffet, with delicious fresh fruit, numerous hot selections, and freshly made omelets, upon request. Our deal also included a "romantic dinner for two", which we used on our last evening at the resort. The views from the mostly outdoor-seating Las Marias was as spectacular as those from our room. The selections from the dinner munu were numerous, and our meal, which included 3 courses, was delicious.
Overall, Hacienda Encantada is a super resort, with great amenities, fantastic location and most of all, a staff that is first rate. We will definitely return, and highly recommend it to anyone!
Room Tip: Ask for a room on the 4th floor of the lowest level building (the views are unparalled).
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC