I stayed three days everything is filthy from the walls to the floors it seems as if it hasnt been cleaned in months the dinner service is even worse meat sitting in its own blood for hours in the night heat as well as cheese a dairy product sitting in open air for hours 5 to be exact food jas no flavor alfredo is no more than cream with a touch of garlic the wait staff is very limited 2 people as a result the hostess is forced to serve food and take orderd not once was i asked if everything was ok with my dinner my travel companion got sick from the food itself an refused to eat any of the hotel food from that point on

We started our trip at another hotel near the Holiday Inn Merida but discovered quickly that the pool was situated such that it never got one ray of sunshine and that the air conditioner in the room was moody. After a few days we decided to relocate down the street to the Holiday Inn. Their pool is fantastic, the room was spacious and with more aminities than the other, more expensive hotel and the large fantastic fitness center faces the pool. The staff was very helpful and gladly spoke English if necessary. The Holiday Inn Merida is in a perfect location but without the noise of other nearby hotels. The hotel is very tranquil just like the Yucatan. Great value.

I've stayed here a few times in the past and have had no issues at all, while there. The hotel is located near some very nice restaurants and the staff is always helpful, as well as courteous.

Just arrived at this hotel while on a tour of Mexico and this has to be my favourite hotel so far. The staff have been friendly and helpful which is a welcome change from what I've experienced of Mexico in general. The rooms are very spacious with huge canopy beds, large TV, safe, iron, coffee making and a very nice bathroom. The pool area is lovely too and a welcome break from the heat. The room service menu has a good variety of international and Mexican cuisine at reasonable prices. Haven't had the breakfast yet but it is a buffet so should be similar to the other holiday inn recently stayed in, and that was really good. Location is quite a walk from the main centre though but not too much of a problem as i'm only here one night. All in all a really great hotel.