I'd like to preface my remarks by making a couple of general comments about Cozumel, having traveled there six times in the last eight years. You really only need to get to the island and find a clean, comfortable, friendly place to stay. The beaches are, with a few exceptions, accessible to all. What we choose to do is rent a car or scooter, check in at Alicia's, and travel all over the island from Alicia's. We bring our own snorkel gear, bring a collapsible cooler filled with cold drinks and food and take off to the beach to relax and snorkel.
We love staying with Alicia, Chuco, and Benedita (her faithful doggie). As a matter of fact, we would not stay anywhere else. Alicia is a wonderful woman and a great hostess. Beyond that, she is a wealth of information about the many varied aspects of a stay on Cozumel, however, she walks a fine line and is never "in your face" with advice, and that, truly, is a gift. There are many things to consider while staying on Cozumel, from where to rent a car, where to exchange money, where to get the island's freshest seafood-the list goes on and on (and on). Chuco also provides great advice if you seek it from him and always has the lowdown on where I can get Sol the cheapest!
Alicia's rooms are always spotless. Each is equipped with a hammock if you want to take a siesta or sleep in one for a night (nights). I have never had any problems with the water not being plentiful and hot as mentioned by a previous poster. Chuco is a wonderful cook and provides a great breakfast each morning. No, you do not have to be at the table promptly at 7AM, when Chuco sees that you're up and about, he starts making breakfast. There is always a platter of fresh fruit, juices, hot coffee and whatever the breakfast entree is for the day. We have chosen to prepare a few meals on our own while staying there and were free to use the kitchen facilities being sure to always clean up and do our dishes when and if we choose to do so. There is also a gas grill there for guests to use. Alicia also provides purified water to use at the B&B or to take with you when you head out for the day. Alicia is "my Mexican mom" and I get a big hug from her when coming and going.
We blundered into information about Alicia's the same way you've likely found this post, on the internet, prior to a midwinter trip to Cozumel.
We have met many great people at Alicia's over the years and have even chartered snorkeling boats and gone out on the town with some of them. I can tell you that if you have a friendly outgoing personality, have a sense of adventure and don't mind staying back in town with the "real people", you will love staying with Alicia. If you want a four star hotel with room service and are a demanding snob, please, stay away, after all, we may be staying there when you are.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC