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Chacmool Hostel: Traveller Reviews

Gladiolas 18, Cancun 77500, Mexico
Hotel amenities
Chacmool Hostel
2.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    1
    6
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    6
    4
Date Rating
Dublin, Ireland
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Really good hostel”
4 of 5 stars Reviewed 30 January 2012

I was there in September 2010

The dorm looks a little dodgy at the beginning but...it is overall a good hostel.

The dorms are ok (not spotless but clean enough), some of the showers don't have hot water (i mean it doesn't work..) but for the price that you pay...it's good enough.

The owners are quite good too and you have a laundry (by the same owners) downstairs..
and it is right in the centre of Cancun

If I go back to Cancun I'd stay there again.

  • Stayed February 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask laOlalla about Chacmool Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
2 reviews
2 helpful votes 2 helpful votes
“Nice mexican Hostel”
4 of 5 stars Reviewed 3 October 2011

This is a nice mexican Hostel to stay. The people working there are the most caring about someone that I have ever met in any Hostel. They are greatful to have you in their Hostel. With the lounge, restaurant, park just in front of Hostel there is a very nice atmosphere being in the hostel. When we were there we were told to put our stuff in the office so nothing could get stolen. The people are concerened about climate change and try to improve everything so the hostel does not pollute the environment too much. Only the kitchen is a bit small. But bathrooms are very clean and rooms also. and there is air condition at night, otherwise you cannot sleep there...

  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pre O about Chacmool Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“You get what you pay for... Plus an amazing bar.”
4 of 5 stars Reviewed 16 September 2011

This hostel is in downtown Cancun, which is just so much better for travellers than the stupidly expensive hotel region. The bus to the beaches and hotels is really easy, cheap and runs regularly so it makes sense to pay for a downtown hostel and just get on the bus in the morning. Chac Mool was very cheap, and gave us a room on 2 occasions without a reservation. The rooms are small, and clean enough but not brilliant. They have air con though, so we couldn't complain much! The showers don't look the cleanest at first look (think Saw films)... but once you're in them, they are nice and hot and actually totally fine. The best bit, though, is the rooftop bar which is such a nice surprise! Really good food, cheap drinks, and friendly barmen. And hammocks.
Downtown Cancun has everything you need in terms of restaurants, bars, shops, etc, so you don't need to travel around in the evenings. The hostel is also within walking distance of the bus station (very useful!)

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask louisewitham about Chacmool Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
“thieves in the hostel”
1 of 5 stars Reviewed 5 August 2011

me and my friend stayed in this place and the lockers are bad. Our Ipods disappeared from the locker eventhough the door was locked and so was the locker. We were the only 2 people in the room so there is no way that it wasn't someone who works there. DO NOT STAY AT THIS PLACE. Location is decent but you will have your stuff stolen. When we brought it up they only said they couldn't do anything. This place ruined our trip, don't let it do the same to you

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask hermionellony about Chacmool Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kike_cancun, Owner at Chacmool Hostel, responded to this review
11 September 2011
Thanks for your comment, it is very important for us to help us improve our security procedures, we do not really know if this was the case when Pedro Marquez was stealing, but yesterday, September 10, 2011, we caught this person, a homeless who was trying to steal from our lockers, I want to remark that this person was not working here, nor staying here, he said to the police it was not the first time he did this...
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1 helpful vote 1 helpful vote
“LOCK UP YOUR RUCKSACK”
1 of 5 stars Reviewed 9 May 2011
1
person found this review helpful

we were there seven days.. during which two solo travellers and one couple had items stolen.

most suspect the owner of cleaners (the owner, Carlos, is quite an angry man putting it politely). he also refused to turn the aircon on until 11pm at night !

there is some good news , the hostel looks onto cancun's most attractive local square, where there is an english speaking police station amongst the food outlets, and they open early and help you complete the forms

be cafeful if you decide to stay here !

  • Stayed May 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Lucy6176 about Chacmool Hostel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kike_cancun, Owner at Chacmool Hostel, responded to this review
11 September 2011
Thanks for your comment, it is very important for us to help us improve our security procedures, Carlos, my father is part of the family bussines a very honest person who has taught us to be honest and work hard, you are totally wrong about your perception, yesterday, September 10, 2011, we caught Pedro Marquez, a homeless who was trying to steal from our lockers, I want to remark that this person was not working here, nor staying here, he said to the police it was not the first time he did this...
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