Booked USA Transfers just before my trip, to take us (6 people) from Cancun Airport to BlueBay Grand Esmeralda in Playa del Carmen, and could not be happier with this service.
We paid $95 return trip plus tips, split between 3 couples...... what a deal. I booked after 8pm when they close and had a confirmation email the next morning just after 8am when they open, couldn't ask for more.
You pay your driver when you are first picked up and you are all set, NO buses to wait for, NO stopping at every other resort along the way, just quick, personal and easy. We beat the bus by a long shot and were the first to check in at the hotel, no lines, no waiting.
We had a surprise couple join us on our trip that made us a group of 8 and had only booked a van for 4-7. So on the day before leaving we took a chance and emailed them to ask for a bigger van 8-10 and if we could just pay the difference, we received an email back saying no problem and that they would wave the extra $10 difference...... WOW EXCELLENT CUSTOMER SERVICE!!!
We were picked up at the hotel the day we were leaving on time and delivered to the departure doors with a smile from our driver. Extra bonus, we beat the bus so there was no line up at the airport when we arrived either. I would recommend this Company and their Services to anyone travelling in the Cancun/Riviera Maya area for any of their transportation needs.
Thank You USA Transfers for helping to make my holiday even better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC