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Holiday Inn Express Guadalajara Expo: Traveller Reviews

2.5 of 5
Av. Mariano Otero 2397 | Col. Residencial Victoria, Guadalajara 44550, Mexico
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Holiday Inn Express Guadalajara Expo
Ranked #9 of 105 hotels in Guadalajara
4.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    16
    13
    2
    1
    0
Date Rating
Maryland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice Staff”
4 of 5 stars Reviewed 19 March 2010

I recently stay in this hotel and the hotel is really nice and the staff was very very helpful. My only complain was that the kitchen was in the lower floor of our room and every day in the morning you could smell the breakfast. I will recommend this hotel but please do not stay in room 122 or 124. Other than that big thanks to Jessica and Diego that help us in everything we need in our stay there!!!

  • Stayed March 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kcottin about Holiday Inn Express Guadalajara Expo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LA, California
1 review
1 helpful vote 1 helpful vote
“EXCELLENCE in the art of service. Will definatelly come back”
5 of 5 stars Reviewed 10 March 2010
1
person found this review helpful

Just got back from a series of sales and marketing visits in the local area. This was my third hotel staying and I was expecting a simple room to check in... well; I was impressed by the hotel!. New and modern. Convenience was my priority as the Expo Guadalajara was the venue for this trip last Feb 17; I stayed for 3 nights and will be definately be be back. The staff was great and so attentive.
The rooms were so clean and spacious, at the end of each day my only gratification was to sleep in such comfortable bed.
There's no room service but who needs it when you're in a budget and on a business trip, my rate included the breakfast and WIFI access, so that made me happy. My wake up call never failed and all my questions always answered. My personal choice is the Hilton but on my last stay there were so many things going wrong that trying a new hotel was my goal and now after this experience I consider this new hotel a gem. It was just perfect.
Normally I wouldn't post a review, but this hotel does such a wonderful job that I thougth of sharing my experience with my fellow travelers; you will love it!

  • Stayed February 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CDavis01 about Holiday Inn Express Guadalajara Expo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McAllen Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Exceeded customer service expectatives”
5 of 5 stars Reviewed 3 March 2010

I've been working in managment on the hotel industry for many years, stayed in many prestigious hotel chains, such as starwood, fairfield, marriot, etc.. my husband and i stayed at this holiday inn express on a business trip due its close location to the convention center, even though is a Holiday inn express and does not provide with room service and other amenities as a 5 star hotel, i must congratulate quality, customer service, specially NADIA of front desk, (she should be promoted anytime soon) she is absolutely amazing!!!! she was so helpful! thank you nadia for all your help sending me home the blouse that i forgot!! i would definitely recommend this hotel to everyone, and i must say its my favorite hotel to stay at in Guadalajara!!

  • Stayed February 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vanessanavarro about Holiday Inn Express Guadalajara Expo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Louis, MO
Senior Contributor
39 reviews 39 reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
“Ideal location, good business hotel”
4 of 5 stars Reviewed 5 October 2009
2
people found this review helpful

Brand new hotel = new and working everything. Staff is helpful but still working on speed at front desk. Location is perfect; across the shopping mall and about 15 minutes from Expo GDL. Nice open area on each floor to sit /meet on couches and tables. Atrium style so the lobby is in view from all floors; this means the noise is strong from the glass walls and concrete floors but the rooms are down hallways that will totally subdue the lobby noise (halls a bit narrow). The breakfast is good but not superb, but is included so quite acceptable. For what this property offers and its goal in life, it works perfectly. This is good value and new. WIFI is free.

  • Stayed September 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JES006 about Holiday Inn Express Guadalajara Expo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXGDLEXPO, Director of Sales at Holiday Inn Express Guadalajara Expo, responded to this review
2 June 2010
We appreciate your comments about our hotel but just to clarify, the distance between the hotel and Expo Guadalajara is just 5 minutes (4 blocks).
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colima, Colima, Mexico
2 reviews
“Muy buen hotel”
5 of 5 stars Reviewed 5 March 2012
Google Translation

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Luis D about Holiday Inn Express Guadalajara Expo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Guadalajara Expo

Av. Mariano Otero 2397 | Col. Residencial Victoria, Guadalajara 44550, Mexico
Price range (per night):* 82 AUD - 111 AUD

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