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Velas Vallarta Suite Resort: Traveller Reviews

3.5 of 5
Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
Hotel amenities
Velas Vallarta Suite Resort
Ranked #3 of 113 hotels in Puerto Vallarta
4.5 of 5 stars 1632 Reviews
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1,632 reviews from our community

What travellers say about this hotel
  • Room service(111)
  • Very good(97)
  • Time share(71)
  • Aqua bar(69)
  • Pool area(50)
  • Mexican fiesta(41)
  • Grounds were beautiful(37)
  • Friendly and helpful(35)
  • Water aerobics(34)
  • Great food(33)
Traveller rating
    1,221
    267
    62
    40
    42
Only show reviews for Family (545) | Couples (576) | Business (35)
Date Rating
Charlotte, North Carolina, United States
1 review
“Marcelino is awesome!”
5 of 5 stars Reviewed 8 February 2012

Velas Vallarta is a wonderful, wonderful resort. It surpassed all my expectations. Not only were the resort grounds pristine, but the rooms were high caliber, the food was divine, and the staff was courteous and amazingly attentive, even to my two little girls.

By far our waiter at the pool, Marcelino, exemplified the true meaning of hospitality. He was courteous to my husband and I and also our children. He ensured that we were well taken care of with drink and food and also was just a true pleasure to be around. One thing that stood out to me was when my three year old fell and cut her knee on the pavement. Marcelino saw her fall and immediately rushed to get a band aid and ointment for her. It was very sweet! I can honestly say that Marcelino made our family vacation even that much more special.

When we go back to Velas Vallarta, we are surely going to be planting ourselves in Marcelino’s section!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kristin S about Velas Vallarta Suite Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollister, California
1 review
“great service”
5 of 5 stars Reviewed 8 February 2012

just got back from velas. its a great place to stay..poolside waiters are great..ilberto is the man..happy bday gilberto..see u next year

Room Tip: sorry my friend owns a giant suite there with awesome views of the ocean and the pool
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask richard m about Velas Vallarta Suite Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois, United States
1 review
“Best Vacation EVER”
5 of 5 stars Reviewed 7 February 2012

The service and attention to detail by the staff at Velas Vallarta is phenomenal! This is by far the best all-inclusive vacation I have ever taken. Pilar, Karyn and Rosie - thank you so much for helping make Becki's birthday special and for all of your fun and insightful recommendations (Where are my glasses?!? ; P) Gilberto took excellent care of us at the Aqua Bar, too. We will defiitely be back and will recommend this trip to all of our family and friends.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stephanie H about Velas Vallarta Suite Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roy, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Jacinto Hernandez - Poolside Server”
5 of 5 stars Reviewed 7 February 2012

One of the things we enjoy the most on our 5 stays at Velas Vallarta is spending time at the beach and pool. One of the main reasons that we enjoy our time there is the friendly and professional service we receive from Jacinto. He makes it the best!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LarryP P about Velas Vallarta Suite Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“A great Trip!!”
4 of 5 stars Reviewed 7 February 2012

Just returned from our fourth visit. What a great resort! The grounds and pool areas are very well maintained and you cannot ask for a better staff to make your trip memorable. The food is as good, if not better, then any resort in Mexico I have visited. I rate the food and service as `Excellent'. The pool staff is very attentive and you do not have to move from your chair if you do not want to. They will always be there to take care of you. The one person that made our trip outstanding around the pool was Jacinto. You cannot find a better person to take care of you. When you go ask to sit in Jacintos area and tell him he was recommended by Ken and Sheila and Senior Larry and Heidi. He will take very good care of you. We will definitely return to this resort!!!

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by kfrost29 for Puerto Vallarta
Ask kfrost29 about Velas Vallarta Suite Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Velas Vallarta Suite Resort

  • Velas Vallarta
  • Velas Vallarta Suite Hotel
  • Velas Vallarta Suite Puerto
  • Velas Vallarta Resort
  • Velas Vallarta Puerto
  • Club Velas Vallarta
Address: Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
Price range (per night):* 242 AUD - 468 AUD

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