Avalon Excalibur is a nice hotel, actually the first hotel on the well known Zona Dorada area. It is a good hotel but nothing fancy, nor expensive and luxury. There is a relatively small pool usually fool with childrens, depending on the time of year. There is also a smaller pool for adults from where you can admire the Acapulco bay beach.
The food was fair, again nothing really exclusive, an common all inclusive resort. The staff gave us a ocean view room situated on the upper floor which we liked very much. The view is incredibly nice. Overall a good hotel, but would try another one next time I go there.

I spent just 3 days at this beach resort through an all inclusive package and globally I can say this is a good option for young single travelers or couples.
Facilities are rather old and sometimes waiting for the lift can take lots of time, rooms are old fashioned, but you can get good views of the bay from there.
At the restaurant, food is acceptable, offering a range of dishes based on local resources which let you know a bit more about the way locals eat.
The staff is always helpful, nevertheless they always expect you to tip them, in spite of the fact that your all inclusive package is supposed to cover tips and that sort of expenses.

We booked a last minute 4th of July trip to Acapulco and booked using Expedia. The Hotel was the Avalon Excalibur Acapulco. It was rated 3 stars by Expedia. We paid an extra $400 dollars to have it be an All Inclusive package, but when we arrived at the hotel we found out that their All Inclusive is only partially inclusive. They only had one buffet and they had the same three meats everday with different sauces. Their snack bar had burgers,hotdogs and fries. The same food was offered every single day....No Variety.....Thank goodness we aren't vegitarian otherwise we would have had bigger issues. We don't drink much. My husband decided to get a drink at the bar. He was given a drink menu and told he could only order from the small list of drinks on the bottom left of the menu. This was one of many issues we had with the hotel. It was old, the staff was not very happy to help. Carmen at the front desk was nice and helpful, and Carlos the elevator attendant was also really nice, other than these two people all others were forgetable....

An excellent hotel to stay and right on a wonderful beach. Very clean and the staff were so helpful and willing to help with any question you may have.
Restaurant has excellent food and easy to walk to various small shopping stores. Many families stay with children. Would certainly be going again.