needed a room at low rate not a 5star but not bad at all staff was great very helpfull we stayed a bit late at the pool playing guitar having drinks after 1 in morning we loved it we went 2 have fun and we did,

If you are used to a 5 star hotel I can understand how this hotel might not suite your standards, but the person who wrote the previous review is a little EXTREME!!!! I Stayed at Embassy and I had an amazing time, no one and I mean NO ONE bothered us and we were 3 beautiful young girls staying there. The family who owns this hotel is beyond kind, and they take care of their guests. It's a quite atmosphere that takes you away from the commercial main strip and makes you feel like you are somewhere else... and about the noise I like it,,,, don't go to Acapulco for a quiet relaxing vacation...that is not what Acapulco is about!!!

This place is the most disgusting place I have even been. I've seen nice homeless shelters. My family had the misfortune of spending an evening here. We rented three rooms (there was not a single vacancy in the entire city...we begged the Hyatt for a room at any price after seeing this place). One room had no air conditioning, the window did not open, and it only had a wall-mounted fan that might be suitable for an office desk- not for a 100 degree hotel room. I refused to stay in this room and opted to stay with my brothers in their room. This room only had one light bulb- which was red. Roaches aplenty. One cold running water. My mother tried to move her two twin beds together, only to discover a roach graveyard beneath her bed (close to 100). The locals that were staying there partied in the courtyard (every room faces this) until 4 am. Around this time a drunk guy began to wander the halls shouting "abuelo?" (grandfather) and singing. He tried our doorknob a few times in the process. Bottom line- sleep in your rental car or under a highway overpass before you waste a dime in this hellhole. I'm suprised we didn't get robbed, raped or kidnapped whilst staying here- I would rather spend a night in prison than an afternoon here again.