As part of a group of college students, we only stayed over a weekend. Wiil never stay here again ! Dirty, unfriendly, over-priced crap hole. Someone broke into ouir room ( we were only gone for 1 1/2 hrs ) and stole electronics and wallets etc. while we were out. had to have been the hotel staff--no forced entry-balcony still locked from the inside-all the signs of an inside job. They wouldn't call police and would not review surveilance tapes. Hotel is in process of being sold, so we were told, therefore they weren't allowed to view the tapes. Something smelly in this hotel beides the rooms. Everyone should avoid this hotel at all cost. We felt unsafe as though we were being watched the whole time we were here--AND I guess we were !!!

I have been staying at this hotel for at least 12 years in a row, and will be going back again this January. The hotel is always very clean and the staff has always been very friendly and helpful. Many of the staff have been there for years and years and recognize us when we come in. There is a casual restaurant in the lobby as well as a nicer restaurant. The lobby is a great place to have an inexpensive meal. The beach is across a busy street, but once you are at the beach it is very pleasant. The disco's are very popular and they are loud, but you can request a room toward the back of the hotel which is much quieter. They have a nice clean pool in the back of the hotel. The prices are always reasonable. Acapulco is a big city, and is not for everyone, but it has a large variety of things to do and see, and this hotel is right in the middle. Taxis are everywhere and are not expensive, but you should ask the rate first anyway. There is a rate chart on the wall by the bell captain's desk. The only people I would not recommend stay here would be someone looking for a place where all you can hear are waves crashing on the beach. For that you need to go to the other side of Acapulco on the oceanfront, and pay two or three times more for a room. The beds in this hotel are changed every day, the room is cleaned every day, towels are changed every day just like any other decent hotel. The only thing we ask for are more pillows, because they are kind of small. Or maybe it is just that my head is big. Anyway, it is a nice place with very nice people. Hope you have a nice stay.

stayed here for 8 nights very nice and well taken care of and clean in the heart of everything acapulco has to offer the beach is right across the street all the beach front clubs are on the beach as well the only bad side is the clubs are open till 5am and the music is load and if you want to sleep you cant the music gos right through your room but if your going to party this is good then you can have fun and just walk across the street very convenient and safe all types of food on the strip as well lots of shopping crafts two malls within walking distance all hotels have gaurds at the front. you are not aloud to bring guest to your room not even a friend from another hotel there very strict and tight with that if you ask they might say yes some will let you some wont after talking to the manager my friend was able to go to my room i just wanted to get ready too go out they have issues with the locals going to rooms my friend who is mexican had to show his state id to prove he wasnt a local and sign in was a pain but did it anyway great breakfast buffet every morning fresh tamalies homemade tortillas and lots more the hotel is 7 stories open air lobby like a green house seven storie vines hanging down from the top floor very nice real turtles floating in the fountain nice pool with swim up bar lots of flowers and plants around very senic and cozy maids clean the room every day even if you dont want it hotel is very authentic and very mexican all rooms on the north side of hotel have great views of the strip and the beach and the clubs no obstructed views good location with good views clean rooms great food and good prices the loacals are always selling homemade authentic crafts and foods on the beach cheaper then the stores you can haggel with them and get the price you want but they ask every 5 minutes if you wanna buy somthing everyday all time so get ready to say NO you can have 20 of somthing and thet will try to sell you another one lots of water sports on the beach wave runners boats scuba etc shop around first to get the best price flee market two blocks away from hotel great deals you can also haggel and great prices on silver ,crafts ,clothes shoes and silveners

This is the worst exposure I've ever had to contempt, oblique threats, and dismissive, patronizing rudeness in ANY hotel ANYWHERE. The staff were as bad as they could be --without demanding an open confrontation. Slimy. This hotel -- and Acapulco itself to a large extent -- are a poor commentary on the great country of Mexico,its wonderful people, and its long valued place in our hearts. I really, really recommend that all travellers avoid La Tortuga. It will leave a bad smell in your nostrils and a bad taste in your mouth for years.