I went to the twin towers last month and I got kind of disappointed. First of all at the moment of checking in, the receptionist was talking on the phone and we had to wait till the time she was available, being the attention not so fiendly, then by the time we received our room, we realized that most of the amenities that were advertised were really old and some of them were not even something to turn on. Finally to top it off, by the moment we were about to go, my grandmom used the sink and then she couldn´t stop the hot flow of water coming out from the faucet, having to call the technical service without a soon response.
Nevrtheless not all was that bad, given that the location is really convenient and the pool area is just amazing , having the chance to enjoy awesome sights of the bay and drink your favourite beverage while swimming or just relaxing in front of the ocean.
Summarizing this beach resort is conveniently well located and is recommendable for someone traveling on a limited budget who wants to stay at a good hotel, nonetheless I would suggest the manager to pay more attention to the facilities and plumbing..

Just Returned form Our Third stay at Las Torres Chemelas, The Location within Acapulco couldn't be Better all the stores, Restaurants, and Bars you could ask for. There are Many Beaches to walk to included the there own. The Place is Clean and staff are helpful and Friendly. Is it a 5 star Hotel, No But what it lacks in amenities it compensates for in Ocean views, spacious rooms (Up to Four Comfortably) and Location. if you are the type of travelers who like immerse yourself in the local culture I can't think of another place I'd rather stay. If you can arrange it the best time to visit is Mid January to Late February. I am included a few Pics from our Latest Trip which tells the story.

Very nice hotel, escelent installatons. Close to every night club, costera bars!!! With a private beach. Delicios food everyday with all included brazalet.

after staying here about a year before i refused to go back.BUT when you need to get away and a great deal is there that one cant refuse you deal with the little stuff..arrived and front desk guy was flirting with me like a dog in heat but i didnt mind.got a nice room on the 23 floor(or at least i thought) with a kitchenette with a stove and fridge a super small bath room shaped like a triangle coudnt even sit on the toilet seat since the toilet was in the point of the triangle right up next to the wall but i dealt with it .after a long day wanted to rest but when i hit the bed i felt like i hit the floor the mattress was the hardest thing i ever laid on no joke no cushion whats so ever and the pillows where covered in thick hard plastic like the ones they use in hospitals ugg so then i start thinking why did i come back it seems its hard to find i nice hotel in acapulco the room was clean as good as it was gonna get.the air conditioning had one speed high so you froze or sweat but i dealt with that the water was Luke warm in the shower at times other wise it was cold but i didnt mind since it was hot outside but its hard to wash with soap with cold water the second day a maid barged in my room at about 9 pm and insisted i get turn down service i said no she left i went out and when i came back she freshened up my room anyway even when i said no! found out later they do it for a tip forcefully so the next day the daily full time maid was there she was sweet and knew i slept late so she saved my room for last to clean and she was very helpful and attentive to my needs she made me feel like i was staying at a friends house not a hotel just by talking to her and tipping a little she would do little extras like leave extra soap, towels, toilet paper and make cute little things with the face clothes and soap its a nice touch and the towels for all the rooms had the room number in marker written on all the linens even on the pillows cause when i asked for different ones she took the ones from next door and they had that room # on them weird guess each room owns its own stuff but my stuff was safe i used the safty boxes at the front desk no problem if there wasn't a long line used the pool it was clean well kept ate at the food bar by the pool was good not to expensive the pool staff where young fun and outgoing and didnt expect a tip like a lot of places if they got one they where grateful if not it was ok overall i made my decision i dont think i would stay here again to many negitives over the positives and the security guards are young cocky punks with additude always looking for someone to yell at or give nasty looks too and whisper every time a young girl walks bye or a gay guy or anything other then the norm im here to relax not deal with crap.