very friendly staff always ready to help you out
the hotel is close to the bars clubs and markets
family hotel but also good for singles

only one restaurants and they serve almost the same food every day

Stayed here for one night prior to a cruise from Acapulco. We arrived at the hotel quite late at night (past 11pm). There was a "party" going on with very loud music that could be heard at the reception/lobby. Thankfully, it was quiet in our room. Check-in was quick. Room was quite large and reasonably clean. Bed sheets and bathroom were clean. The wooden floor feels "sandy". Stains, sand and dirt on the cushions on the chairs (well it's a beach hotel so we were not surprised). The hotel is close to the beach.

I can't think of one good thing to say, except the weather was nice.
Our room was not clean upon arrival. The only good thing the hotel did as far as service is concerned was upgrade our room for us.
The food was not good, and mostly cold. Saying it was not good is as mild as I could possibly phrase it.
The pool area was crowded and over run with unruly kids. The parents should be ashamed of themselves.
The beach was not restful as you were constantly being hounded by vendors. I was recently in Punta Cana and the vendors were friendly and if you told them no or not interested they left you alone. Not here.
At the end of the stay I asked my friend if he knew what he knows now and was offered this trip for free would he go? The answer was an immediate and emphatic NO!!
While I am not happy with the money I wasted the time is even more important to me.
Do yourself a favor and go any where else.

This hotel offers excellent service, friendly staff, and great location and beach front for fairly low rates. The rooms all have ocean views, private decks, the most comfortable beds, AC, marble floors, and high ceilings. There are many restaurants within walking distance. Acapulco seems overlooked for how unusually fine it is, and staying at this hotel enriches the overall experience.