very good and variety of food, the hotel gives so much peace and relax, the kids had fun in the kids club an the salt pool, is so original. suigeneris. even when the princes is not a new hotel, it is very good. all the rooms has a great view

We stayed here for 9 nights and by the end of our trip were ready to go home. Everything was good, but nothing was exceptional. The best part of the trip was that the flight was just three hours! THREE HOURS. AWESOME.

We had fantastic weather the entire time we were there and that was perfect. No rain, no clouds, not even a day under 80*F.

The room, while bright- was sparsely decorated. Some wicker. It was not like a Fairmont in the States. However it was clean and that is the most important element. There was no wifi in the room which was second-rate . When on vacation, we turn off our cell phones, but we do check in via email.

We had an ocean front suite, which was huge. It had an enormous patio which we used daily for breakfast. My husband is a breakfast kind of guy and he enjoyed having oatmeal and French toast while enjoying the view. Me? A strong cup of coffee and I was fine.

The pool is by far the best feature with its beach entry. They truly put a lot of thought into its design. There are a lot of waterfalls, and birds such as peacocks and flamingos tooling around. We would get there early and snag a couple extra to create a buffer zone.
The beach was better in theory than concept- unless you like being hounded to buy something. We don’t. The hotel sits on a beautiful stretch of sand but unfortunately it is public so there are people peddling everything from hair braiding, to silver rings, ice cream bars and phone cards. After a quick walk around the beach we never went back.

The biggest distraction is the nigh club. It appears the use a lot of bass in their speakers and it reverberated thru out the resort- all day and all night.

One day we took a walk to the local Price Club. It resembled a Price Club that could have been anywhere. They let us in to shop with our membership card from home but we noticed they had daily rates for visitors as well. Great idea for tourists. When leaving the parking area we noticed 3 armed security guys on the roof of the Price Club with AK 47’s.

The Princess has a high wall around their compound with glass shards along the top. Although its efficiency at keeping bad guys out is yet to be rated, it was a demonstration of true labor. and we enjoyed looking at it.

This is an ok place. The greatest thing it has going for it is the location. Revolcadero is by far the best beach in Acapulco. The view is amazing since the sun sets on the ocean. Then service is mediocre. The lady at the front desk, could not find the reservation under any combination of our names and basically was ready to send us away. After looking for it in my tiny phone screen I managed to find a confirmation number and voila! she found it in 5 seconds and it had the right name. Then she said it did not include breakfast (we had a prepaid promotion with breakfast) and instead of trying to found out told us to prove to her that it included breakfast. Just not the attitude you expect in a hotel
The biggest pain point is beach shades/chairs/beds, one would guess the hotel policy is to manage costs by imposing scarcity. I went down to the beach at around 11am everyday and it was absolutely impossible to find a place to lie down and read. They have plenty of space but simply don't have the equipment. Result, people come down at 8am, put a towel to "reserve" 5 seats for their whole family and go back to their room before really coming to use them 3 hours later. You even have to haggle with personnel for a second beach towel

This is a nice hotel. Has everything you need, 4 pools (1 salt water), nice beach, good food, large bedrooms. The scenarios are amazing, they even have two flamingos and some peacocks.

Location: Excellent! People just want to be at Princess' Beach. Plus it's near to La Isla Shopping Mall.

Service: Very Good! At the reception the service it's excellent, but at the pools it's slow and not so friendly.

Overall: I can't wait to stay there again!