OK.. so we went to relax on our wedding anniversary, first off october is the off season so there wasn't that many people on the property, I don't know how it gets very crowded on spring break, summer or new years... it really is kind of a long drive from the airport-toll road you have to go across all of acapulco since it's located on one of the ends of the bay... the neighborhood is a little unsettling since it's next to a beach where all the local families hang out but once you get to the place and settled in you won't notice it at all...
Anyway the hotel is some 50 odd years old... don't worry it's remodeled, minimalistic decor, hammock-A/C-flatscreen-safe-ocean view in every room, the staff was really attentive, it seems they've worked out some of the kinks mentioned in other reviews...
First off everything is really clean, rooms are comfy, you don't need much just to chill out an relax, the minibar is stocked accordingly, the pool area is a little small.. so if you want a spot by the pool better get up early because it fills up really fast... there's a terrace downstairs in the marina/boat landing/gym area where you can also soak up all the sun.. they have a privileged location so you get plenty of sun to work on your tan in all of the hotel areas...
The restaurant has a somewhat limited lunch/dinner menu but everything is very good... top notch, very tasty but after 3 days it can get a little boring... don't get me wrong we loved the food but sushi, tempura and sashimi everyday? sure they throw in some grilled fish and meat for variation... the drinks are great they use fresh fruit for everything, juices, cocktails etc
The spa is adequate, nice sauna and hot tubs, the person giving the massages was excellent, also the pedi-manicurist... the gym equipment is a little limited but useful none the less... as for the kayaks and boat, the boat is available for about 100 dlls an hour to do as you please... the kayaks are free, you just have to wait for your turn... the water is really calm and since there's no beach.. just rocks you can do some snorkeling and enjoy looking at all the fishes and little creatures that hang around the place...
Overall it's a very pleasing experience, really cool ambiance... it invites you just to unwind and relax... two peeves though first off.. they really need some new music by the pool/restaurant area... listening to the same playlist for two days straight is a little boring.. oh yeah and the wi-fi connection sucks!!
But aside from that I highly recommend the place... I'm thinking about going back in a couple of weeks!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC