The hotel looks great, you recieve a warm welcome (with a cold drink and a cold small towel), the room is big and well decorated, bed was great, the bathroom is very big too, there are a few rooms with balcony connected directly to the pool (but, if i am right, it can be less convenient than you think, if someone is swimming right outside your window when you would prefer privacy).
The room, however, has not enough light and the bathroom has a problem with water pressure and water temperature: the pressure is too weak and it is not easy to get enough temperature.
Towels quality, for this price range hotel,, was expected to be better too.
Good breakfast, with good coffee, very good fruit juices, fresh fruit, toast, jam, eggs, ham, bacon, iogurt, etc.

I definately cannot recomend this hotel.
The wifi is free at most Thailand Hotels but this one charges 300 baht for 24 hours, it has very poor signal strenght and drops out frequently.
The shower roses are blocked and deliver little more than a dribble,due to high a concentration of lime in the water, and in 5 days I only had one shower where the hot water was available for the full lenght of my shower approximately 4 minutes. Most times it was already cold when I started.
The airconditioning was barely cool enough.
The telephone was broken and started ringing for no reason at all hours of the night.
I raised my concerns with managment and for the most part was ignored.
When they did send in a maintenance man he could not speak english so I could not explain my problems.
I was disgusted to see when the restaurant was totally empty, the staff were forced to sit on the floor to eat their meals.
This hotel is approximately 5 times the price of other hotels in the area. The only difference was it does have a swimming pool and a small view of the sea in the distance.
Upon arrival you are given a fruit plate of watre melon and pinapple, the pinapple had the soft fruit cut off leaving only the hard centre.
You were given 2 teabags and 2 serves of coffee,and 4 sugars for the full length of your stay.
I would never stay there again. When talking to other guests they had similar problems.

Cha-Da resort had an impressive first impression, brought a drink and flannel while we checked in in the nice foyer. When we'd got the lift up to our room, it again was very impressive at first, a nice large room with balcony and superb views over the pool and then out to sea.

The shower in this hotel was abysmal, worst we had on our trip, there was a horribly translated laminate instruction notice in the shower telling us how to set the temperature, but it was nonsense. The water was either freezing cold or scalding hot, with no happy medium, however much we played with its settings.

The bed was big and looked great, but was the creakiest we've ever slept in, not very romantic/easy to sleep in.

There was an appalling drain smell constantly coming from the toilet for the duration of our stay, I guess we started to just get used to it after a while. All of Thailand is a very ramshackle country with poor drainage and infrastructure, and I think this hotel has just overloaded the inadequate systems that they have.

NB. We did NOT report these things to reception as complaints, as we knew there were no easy solutions to them, moving rooms would have been inconvenient and stressful and other rooms probably are no better. Also the Thai staff do not have great English and that always makes it more difficult.

The pool was lovely, the end section of it is an infinity pool with nice views. Jacuzzi as well. Cha-Da is at the top end of the main street through Ao Nang, and it's a 20-25 minute walk down to the beach, not the 5/10 minutes advertised.

Internet was available, but a very weak signal, we had to normally come down into the lobby to get online, and you have to buy a voucher from reception with an access code. There are £10- a night hovels in the deepest darkest depths of jungle in Asia these days that offer free wifi throughout as standard, when a high cost hotel such as this does not have the same it is really annoying.

There is a small gym, with only 4 pieces of equipment, that have seen better days.

Breakfast, like in many other hotels, finished at 10am. This is irritating when you're on holiday and would enjoy a lie in, with breakfast at your leisure instead of having to set an alarm every day.

This hotel was quite expensive, and overall not great value for money. With a shower that worked properly, and a quiet comfy bed, and free, strong wifi, we'd have been a lot happier.

We were almost the only guests in this whole huge hotel, which felt quite erie, there was literally no one else there.

We stayed at the Cha Da for 4 nights just recently. We found the staff there very helpful.
The room was lovely, very clean and modern. We found the mattress very hard though.
We had a pool access room which was really nice, but unfortunately the water was very cold. The breakfast was not great as there were only a few guests at the hotel when we where there so I got the impression that they did not want to have too much of a selection. Also there were flys hovering over the food which was very of putting. I ordered the omelette which was very nice. The other hot food in the dining area to me was not edible. One downside about the hotel was that the WIFI was not free. It was 200baht for 1 hour or 300baht for a 24hr period. There are plenty of hotels that now offer free WIFI so I was not impressed! The distance to the beach is about 15 min walk. We had a car so it was not a problem. There is a steep driveway up to the hotel which might be difficult for some people.