My boyfriend and I spent 3 wonderful nights at this hotel from Feb. 2nd - Feb. 5th 2012. I was a little concerned after reading some reviews I found on this site, but after having been there myself I can't help but wonder if some people didn't review the wrong hotel!!

The check in process was quick and easy; we got a bedroom with a king size bed on the 3rd floor of the West Wing. From our balcony (which is not big, granted, but was perfect for us) we could see the neighbouring condos and the beautiful beach. The room was clean, bed was amazingly comfortable and cleaning staff was very friendly!

The location of the hotel is ideal, as it is right on Cable beach. The 3 pools were amazing!! (Only one pool is heated, but being Canadians, we had not problems enjoying our swims in the two other pools as well!! ;) From the hotel, you could easily take bus #10 for 1.25$ per person, and it dropped you off at the Fish Fry or downtown (where we visited a fort). From downtown, you can also take a boat ferry for 4$ per person to get to Paradise Island.

According to the information posted at the front desk, there was always one activity at the hotel every night (such as watching a movie outside, karaoke, etc.). The hotel is also connected to the next door hotel where there is a casino and a bar where a band was playing some music at night. We saw many guests heading downtown at night, but we chose to remain on the hotel grounds.

The food and drinks were very good!! We always found something we loved, regardless of which restaurant or bar we went to. However, the prices for the food and drinks are quite high (44$ for breakfast buffet for 2, 60$ for dinner for 2, 10$ per drink, ....), but with the all-inclusive as long as you are careful what you purchase (because there are some exceptions written on paper that are provided to you upon check in), you don't have to worry about the prices!! :0)

The hotel staff was great and very helpful!! Regardless of what information we wanted, someone was always able to assist us. There are also 4 computers in the lobby with free internet for hotel guests, which was very nice!

We will certainly be returning to this hotel (as all-inclusive guests) again in the near future!! :)

Stayed for one week at the Sheraton Nassau. We got a nice, clean comfortable room with a beach view - so beautiful at night. The hotel is very good. It has a nice gym. The staff are generally quite friendly, although sometimes a bit laid back. The room had free internet. One night we had dinner at the bar and it was good. Most nights we ate outside the resort. The casino was average. It was very smokey. I was there during Super Bowl weekend and laid a little wager at the casino. I went back a few times after to put in a couple of more bets but there was no one ever in the booth. Very strange but probably worked out for the best. I'm sure I would have ended up losing the money I won from the Super Bowl. Overall, we had a very good week at the Sheraton. It's a great resort right on the beach. The beach is clean and well-maintained.

THE GOOD: Location on the beach was amazing. Outdoor/pool areas amazing. Lounge/lobby areas amazing. Rooms/shower, great. Service great.
THE NOT-SO-GOOD: Food was average at best, and VERY high priced. In my opinion, bed/pillows were uncomforatble. Long walk to room from only working elevator. Only wired internet in rooms.

My wife and I stayed 4 nights at the Sheraton this past January 27-31. After reading the many reviews on this site, I tried to pay attention to everything to give an honest critique. I'll start at the begining.

US$ used interchangebly throught the island with Bahamian $. Very easy.

Cab ride to the hotel was fun, $19.

Check in was smooth, not a long wait at all. We never waited at the front desk more than a couple minutes. Man at the desk was very friendly and knowledgeable. Asked for upgrade, but did not receive one, offered one for a price, but we declined. We ended up on the fifth floor, 'Resort View' room 575. The entrance and lobby were immaculate. Very modern and updated and clean. All the staff we encountered were very friendly and helpful.

Our room was on the West side, 5th floor, 'resort view'. Glad we didn't pay for the upgrade, because we had an AMAZING view from our 'small' balcony. We looked over the neighboring complex, but also had a clear view of the beach and ocean. The room itself was very clean, updated and modern. A good selection of TV channels. Plenty of storage, and easy safe in room. Bathroom was great, well stocked and shower had great hot water and water pressure. The bed was pretty uncomfortable. Supposedly a 'sweet sleeper' maybe I'm just spoiled coming from a Tempurpedic at home, but it was not good, and the pillows were incredibly soft and flat. It was very quiet and we were seldomly able to hear things from other rooms or the hallway. The curtains did not adequtely close out the sunlight however, and I like to sleep in the dark.

The pool area was amazing. 3 large pools, only 1 heated though, which was a bummer because the water was quite chilly. The center pool was heated and had a swim up bar that served expensive drinks. Two large hot tubs were great. Plenty of room at all times, sometimes we had it to ourselves. Also had beach volleyball, ping pong, basketball hoop, checkers. The beach was awesome. Soft white sand, not crowded, tons of chairs, never had to wait a second. They also offered beach activities like kayaking, snorkeling gear, water bikes, etc that you could reserve, but we never took advantage of that. The pool staff we great as well. One thing that turned us off was the salespeople on the beach, They always keep interrupting your relaxing time wanting to sell you dresses, coconut drinks, jewelry, singing you up from 'free' offers that you end up haivng to sit through a time-share presentation or something. Just tell them no thank you or don't make eye contact and they usually move on.

The food. The food was our biggest dissapointment. We did not do the all-inclusive option, and after reading the reviews, we tried to be prepared for expensive food, which would have been fine, except for 2 things. 1) it wasn't very good. 2) there wasn't much else close off-resort to enjoy. First, I understand everything is more expensive in the Bahamas. Fine, I get it, it's all good, but the resort food was A LOT more expensive than the local places. First late lunch we arrived was $46 for a turkey wrap, cheeseburger and 1 iced tea. and it wasn't very good food or rpesentation. Dinner was a "snack" via room service for $35 for 1 quesidillas and 1 slice cheesecake. Again, mediocre at best. Finally, after dropping I think, $49 on 2 breakfast buffets, where things were mostly cooled off, and not good, we decided to find a market. There is a City Market about 2 miles down the road. $1.25 bus trip, or about 20 minute walk. For $43 we got enough food for all the rest of our breakfasts and lunches. BUT, we had to request a refrigerator for our room at $10/day. We still came out way ahead, and the food was good. 1 of 2 things needs to happen with their food situation. 1) the prices need to come down a lot, or 2) the quality of the food needs to come way up. I don't mind paying top dollar if the food is worth it.

The location of resort in relation to the rest of the town and other activities outside of the resort was a little lacking. If you want to leave the resort, there isn't much to do within walking distance. There is a Burger King, Subway, Domino's Pizza(which delivers to the hotel) Sbarros Pizza, a greek place and an italian place, in what I would consider walking distance, but no fun entertainment type places. There is a daquiri shack just across the road from the resort which was awesome. Lots of fresh fruit options for $6, verse $9 at the resort. There is also a bus stop, the #10 jitney they call it, that runs West Bay St from start to finish. You can ride for $1.25 one way. Highly reccomend this. Super easy, will make change for you, you pay when you get off, many many stops to choose from along the way.

A few other tid bits.
Free high speed internet at the hotel with a catch. Only wireless in the lobby and pool area, and only wired internet in the rooms.

The connected casino was a joke. It must still look like the day it opened. Straight out fo the 80s. It connects the Sheraton to the Wyndham (BTW: the Sheraton was MUCH nicer, at least the public areas, than the Wyndham) The only reason we went to the casino was for the supposedly cheap drinks. But we'll never know, cause we couldn't get anyone to serve us, so we left.

The elevator situation you read som much about here is pretty much true. 1 working elevator for each side of the hotel. if you're toward the end of one of the wings, you're in for a hike. better views down that fire, but it's a pretty long walk that you get tired of quickly, especilly if you're at the pool and forgot something in your room, or by day 5 you've had it.

I went with my wife, no kids, and had a great relaxing time. There were mostly coules there, but quite a few familes and guy/girl groups. It seemed very family friendly, and I would bring my family here, but it wasn't overly kid focused where the adults were annoyed or put out.

We got a great package deal, along with the beach location is why we chose this resort. We would definitely stay in the Bahamas again, but might consider a different resort if the price was right.

The rooms were nicely appointed with plenty of space, large bed with comfortable mattress. Balcony was very small but enough space for two to sit and read. This hotel offers a few different food outlets on the property however the food quality is slightly below average. (We live in Chicago and are self proclaimed foodies.) It you are someone who wants to eat clean or healthy the best offerings will be the Bimini Market for continental breakfast where they offer oatmeal and fresh fruits. The pool area is huge with plenty of space and plenty of chairs to lay out. The pool has one heated pool (center) and two fresh water pools too. Decent pool food at the Dolphin Grill.