We stayed at this property in November of 2011 and while we really enjoyed our stay then the rooms were dated and the staff was so-so. What a difference the new Manager (Morty) has made in attitude and customer service. We could not have has a more welcome feeling from the front desk staff, doormen and the wait staff. Even the groundskeepers seemed to always have a smile on their faces!
The beach is simply the nicest beach we have ever seen. As spent hours walking the beach and can tell you that there is no other resort in SMB with a comparable beach. The Ritz is a beautiful resort but because of the dearth of beach chairs the beach feels very small and very crowded. I would take the Westin beach over the Ritz beach and day. The beach attendants were very helpful in finding more secluded areas where my wife and I could enjoy our time. While there were a number of families at the Westin the beach is so wide it is easy to find secluded areas.
The breakfast buffet is fresh and voluminous, albeit a little monotonous with the same menu items each day. We never had to wait for a table at breakfast and the wait staff were very attentive for a breakfast buffet.
The pool area is immaculate and there was no delays at all in getting towels for the pool or the beach. The beach wait staff were prompt and courteous and always seemed to arrive at the right time for us to secure a drink refill. The food at lunch time was yummy and delivered quickly.
Like other reviewers the wi-fi is spotty and needs to be beefed-up.
We truly had an amazing week at the Westin Cayman and eagerly look forward to our next stay. Thank you to Morty and his team for making us feel welcome and special!
- Also Known As:
- The Westin Casuarina Resort & Spa, Grand Cayman Hotel Seven Mile Beach
- The Westin Casuarina Resort & Spa, Grand Cayman Hotel
- The Westin Casuarina Resort And Spa, Grand Cayman
- Westin Casuarina Resort Grand Cayman
- Westin Seven Mile Beach
- Seven Mile Beach Westin
- Westin Grand Cayman
- The Westin Grand Cayman Seven Mile Beach Resort & Spa Cayman Islands
- Official Description (provided by the hotel):
- Located in the heart of Grand Cayman fronting the famous beach, guests at the Westin Grand Cayman Seven Mile Beach Resort & Spa can enjoy scuba diving, shopping, or just relaxing on their getaway. ... more less
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