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Harmony Suites: Traveller Reviews

3.0 of 5
Reduit Beach Rd, Rodney Bay | PO Box 155, Castries, St. Lucia
Hotel amenities
Ranked #12 of 23 hotels in Castries
4.0 of 5 stars 93 Reviews
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93 reviews from our community

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Traveller rating
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Date Rating
jmhpaterson
London, United Kingdom
Reviewer
3 reviews
“Perfect for relaxing couples”
5 of 5 stars Reviewed 15 July 2010

Forget the big impersonal sand-blown hotels on the beach - turn right from the main drag to the quiet waters of the marina and this gem of a small hotel. Worth paying for the luxury waterfront suite upgrade - large apartment opening onto the marina decking, with PADI diving and the best restaurant in Rodney Bay right next door. And if you do want the beach, it's just across the road. Can't wait to go back.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stuzba
Buffalo, NY
Senior Reviewer
6 reviews
7 helpful votes
“Would Stay Again.”
3 of 5 stars Reviewed 31 May 2010

This hotel is definitely TOP VALUE, its location, price, amenities, clean rooms are great. You can't beat its location in Rodney Bay. It's 5-10 min walk into town with restaurants, stores and banking. Across the street from the beach, just utilize the adjacent hotel's lobby to make your way onto the beach. The price can't be beat for where you are located and what you get per room. There are multiple amenities on the property, if sought after. Otherwise, the hotel may seem as a come and go as you please hotel, with you pulling the reins and personally planning your vacation. Previous complaints about the hotel seem overly exaggerated such as night clubs being heard throughout the night. The sound of music can be heard if out on the patio in the middle of the night, although it is a faint rhythm blending in with the noise of nature. Complaints of the rooms being to cold seems ridiculous when an adjustable temperature control remote is at hand in the room. And complaints of the hotel activating your room's phone to make local and long distance calls seems like a bizarre complaint. Simply don't use the phone if you don't want to pay per phone use, charged by the provider not the hotel. And FYI, if you have Verizon Wireless your phone can't grab a signal to make calls on the island.

  • Stayed March 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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spinnerDevon
devon
1 review
“A Caribbean Gem”
4 of 5 stars Reviewed 30 March 2010

Ours was a bit of a last-minute booking and we were concerned that we had made the right choice of accommodation, but we need not have worried, Harmony Suites was all we could have wanted. Our Premium Suite was large, with all the amenities we could need, and it was kept spotlessly clean all the time we were there. Our suite overlooked the pool and the very pretty garden, which is right on the water's edge. We felt the the hotel was ideally situated - the beautiful harbour on one side and, a very short walk over the road and through the Rex Hotel on to Reduit beach. We only used the Edge restaurant once, it is lovely, in a stunning position, but we prefer the simpler, local restuarants, There was a lot of choice within strolling distance and all provided good food and, we found, friendly service. We particularly liked Red Snapper, Buzz and Chez Claude. Service can be a bit slow and nowhere is cheap, but this is the Caribbean!
One or two things could be improved - our shower cubicle needed some TLC, the pool (very small but quite adequate) would be improved by the addition of some umbrellas.
There was some noise from the local night club but the bed was so comfortable and the air-conditioning so effecient that we went off to sleep without being bothered at all.
All in all, we had a lovely holiday.

  • Stayed February 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cribinau
Trowbridge
1 review
1 helpful vote
“Perfect for a little rest & relaxation”
4 of 5 stars Reviewed 24 March 2010
1
person found this review helpful

A lovely setting for a relaxing holiday. Set off the main strip and on litteraly on the edge of the lagoon/marina. The suites are in the 'Colonial' style, being set around the pool (not large, but quite sufficient). We stayed in a 'Premium' suite on the ground floor in front of the pool. The apartment was a good size with all the facilities one would expect. An extremely comfortable bed with efficient and quiet Air Con. Good shower pressure and very hot water! Although the bathroom could benefit from updating it is perfectly adequate. The apartment cleaning was very good and carried out each day. Outside the verrandha was large and screened by foliage - convenient to dip straight into the pool! The whole complex is well maintained, with plenty of tropical foliage with a hammock strung between two coconut trees right on the waters edge. The pool area and gardens never felt crowded and in fact we would often be the only people there if we were there during the day.
We found all the staff very friendly and helpful, from Ester on reception, to the cleaning & maintenance staff.
What can I say about 'The Edge' restaurant! Fine dining in a fantastic & romantic setting. My partner was presented with a beautiful dessert for her birthday and was made to feel special - thank you Chef Bobo and your team.

All in all, a comfortable, relaxing, small, friendly, quiet complex set in lovely surroundings.

  • Stayed February 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wan-Ducky
West Sussex
2 reviews
4 helpful votes
“Its a shame it wasn't 'service with a smile'!”
3 of 5 stars Reviewed 7 March 2010
4
people found this review helpful

We got home yesterday from our 2 week holiday in Harmony Suites. We had read all the reviews before we left and had high expectations. We were surprised when we suddenly arrived at the hotel entrance set in a small road, just off the main road in Rodney Village. The check in was quick, but despite 4 emails to the hotel and Rep, requesting a top floor waterfront suite, we were allocated a ground floor suite! The staff did change this immediately we asked, but denied that we had requested it.
We were given a mobile phone to use in case they needed to contact us, and inisted we could receive calls from home without charge on it. We had to sign it in/ out and could ask reception to add credit if we needed it. We could use it to contact reception or The Edge restaurant directly, but also had a phone in the room, so not quite sure why we needed it. We tried to give it back early, as it was not being used, but they wouldnt let us.
The room itself was large, a little dark, ( more windows could have been put in when it was built), but had all the necessary equipment. The fridge was very quiet, but no freezer compartment for making/ storing ice cubes. This was ironic as the room supplied large wine glasses and an ice bucket! We had room 215, which had a VERY squeaky mattress / bed which made a noise on minimal movement and woke us up every time we turned over. There was a jacuzzi in the room, which was lovely, but we felt too guilty to use it as there is severe water shortage on the island. (Rumours are that there is only 60 days water supply left if it doesnt rain soon.) The decor was ok, but the ceilings could do with being painted as the previous colours remain.
The pool was small but clean and very warm. There were only about 8 loungers around the pool but this was not a problem as people seemed to come and go. It would have been nice to have some umbrellas with the loungers as it was too hot to sit out unprotected all day.
When paying for B&B, Breakfast is served in the highly acclaimed restaurant set in the grounds. The Edge restaurant serves nouveau cuisine type food, which is highly priced. The were 4 choices for breakfast and you could not mix and match. The service was often slow and could take up to 90 mins from start to finish. The food was good, even though the portions looked small initally, they did fill us up. An option for more fruit would have been good. Staff were not particularly friendly or happy, until they knew it was your last day, when they didn't stop talking. We think they expected a tip.
There was a car hire shop, mini market, beauty salon and diving school on site. The Diving School started work at 7 AM and were very noisy when moving the cylinders to the boat (right ouside 4 of the 8 luxury waterfront suite windows). We were woken up every morning at 7 am by them. We're surprised no-one has mentioned this before.
Our sleep was also disturbed by the local night clubs. These started at 10pm and ran until 5 am every Fri, Sat and occasional Sunday. If you're a light sleeper you will need ear plugs to drown out the bass.

Local restaurants were within easy reach, but were mostly on the expensive side. We found a few that we liked and were the best value for money. We liked Spinnakers, and The Red Snapper. A small meal at these cost around $60-70 US dollars per couple, without wine. Razmataz ( indian) was a little more expensive, but service was excellent and the portions were big. Most of the people we spoke to also shared our views. There is an excellent ice cream parlour under the Red Snapper ( separate business) selling gorgeous italian ice cream.

A few tips for others -
When arriving, if you want small, basic meal, head for Rituals Coffee place (like Costa Coffee). They do wraps, painini's etc and are ideal on the first day when tired.
Take Eastern Carribbean Dollars, rather than US, as everything is priced in EC and they all make up their own exchange rate when you pay with US dollars. Change will be given in EC dollars.
They will not accept US $100 notes and some not liking US $50 notes either. They dont take US coins or any torn or ripped notes.
Beware of beach sellers. They come along all the time with different things to buy. If you give in once, you seem to get targeted for the rest of the day. Sunbeds and umbrella are about $20 US dollars per day.

Having been to Antigua twice before, we expected friendly service with a smile from the locals. Sadly this was not the case. Most of them seemed put out by having to serve you. This included restaurant/ bar, shop staff and taxi drivers.
Overall we had a good holiday as we wanted a good room, with sunshine and heat. We would have liked a quieter area as every night sleep was disturbed by either bed, music or diving school. (even with all windows and doors fully shut with air con on!) We chose this hotel as it was adults only and small. The hotel did not really disappoint, but other influences impacted on our enjoyment.

  • Stayed March 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Harmony Suites Also Known As

  • Harmony Hotel Castries
Address: Reduit Beach Rd, Rodney Bay | PO Box 155, Castries, St. Lucia

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