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AU$440
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Reviewed 27 July 2014

We just returned from our 3rd stay at this property and once again enjoyed cleanliness, good service and comfortable rooms. The service from the valet and the front desk was nice, quick and efficient. The pool area was super clean and pool towels are constantly being replenished. They should consider adding a whirlpool in the next remodel as well as more seating. This time we visited in a holiday weekend and finding a chair or lounge was a bit challenging. Also, there was a guest smoking at the pool area even tough is clearly signed as a non smoking area. We went to the restaurant, Papillon, and our server was wonderful, very attentive. The food was really good and we enjoyed the feel of the place. The rooms are a good size and they have a fridge which is a plus. The hotel is a short drive from Old San Juan. A supermarket, nice movie theater and many restaurants are within walking distance.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank 347SandraM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2014

Stayed at the Miramar prior to my cruise to Barbados. Nice staff, beautiful rooms. Close to the beach and several restaurants. Cab ride from airport was short and inexpensive. Only problem was the signal strength of the Wi-Fi.

Room tip: Rooms above the 3rd floor had beautiful views.
Date of stay: July 2014
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Rhonda W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2014

I stayed at the Courtyard by Marriott San Juan Miramar for five days and had a very good experience. I travel often to San Juan and have stayed there before but it has improved in terms of the lobby looks, internet service, and checking in and out. I used their valet parking services ($15 per night) and it worked well, although sometimes the wait for my car was a bit long. My main complaint is that the hotel posts incidental charges to your credit card upon arrival and it takes many days to erase those charges from the posting to your bank account. It is nothing major, but it is a nuisance. The room was clean with a king bed. No fridge. I was not in San Juan for the beaches, instead I was happy that the hotel has taxis outside the door, buses along the street, stores, restaurants, bank, post office, etc. across the street. Great location for my purposes.

Room tip: Ask if they can give you a room with a view of the lagoon.
Date of stay: July 2014
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank Alma C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2014 via mobile

At first arrival the lobby looks very nice. Great first impression. The front desk however, needs some training. Its nice to know, where the pool, gym and laundry are, in case I need it. The hotel only has 1 elevator, which can cause long wait times. I know they can't build 1 now but have to mention it. "For info purposes I reserved a double bed room." Upon entering the room, it was very clean, included a small fridge and a safe. The room isn't that big but My wife, 2 kids and I fit comfortably. The pool is average sized but clean.Its located outside, was a little cold but bearable. Kids didnt mind the temperature of the water, they just jumped right in. I am one who likes to keep fit during vacations so, I utilize the hotel gym. The gym is located in the basement and its fairly small but works. They have dumbbells for weight training, which is fine. "They are missing a 25lb. dumbell." "If found please return". It looks likes they upgraded the excersize bike and glider recently. They forgot 1 thing....the treadmill. Its really old and faulty. Upon use, It inclines and declines by itself randomly. When I wanted to reduce speed the decrease button didn't work. I had to stop/pause it just to do that. Really dangerous. "Please upgrade this if your reading Marriot." The taxis are right outside hotel. I've read some complaints about the taxis being too expensive but they are pretty much the same price everwhere, between 13-15 dollars to go to Old San Juan. I dont think Marriot can do anything about that. Valet parking is 15$ a day in case you decide to park your rental. Overall, I had a good stay, the hotel staff was helpful and room was cleaned everyday, with fresh towels. The pool was tidy with clean pool towels at hand. Definitely would stay here again if in the area.

Date of stay: July 2014
Trip type: Travelled with family
1  Thank StanleyG935
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2014

Great Customer Service, Clean, helpful and peaceful. Would Stay there again!!!!! They offer free pool outdoors that is well maintained. The hotel offers free wifi and the beds are comfortable to sleep

Date of stay: July 2014
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
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Thank Jesus R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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