We choose this resort based on the raving reviews about the staff and being treated so well. We actually got married at the resort and yet not a sole bothered to learn either of our names, we were there 8 days, in which time I learned many of the staff and most of the guests names. There were not alot of guest at the resort while we were there so I would think that we would get more attention. We didn't. We were promised a massage and a dinner on the beach the night of our wedding. No one was ever in the massage hut and then it was under construction. We were told to show up at the dining room at 7pm and that we would have a dinner set for the two of us on the beach. When we arrived they told us that the information had not been forwarded to the restaurant and that they could not accomodate us (though we still had 4 more nights there). I was deeply disappointed and my feelings were hurt. Overall, I truely felt ignored while we were there. I am disappointed and would not recommend to anyone else having there wedding at this resort.
I was also disappointed in the entertainment. Things as simple as a scheduled game of beach volleyball would be skipped. After several days of us showing up for activities and no staff there for the activity, my husband finally started the game himself with another couple. It was like this ALL OF THE TIME. We would ask about the activities but they would tell us that we must have looked at the wrong day's schedule.
The food was only okay. Basically, fish, rice and potatoes at every meal. Nothing snacy offered during the day. The grill was often out of food and a couple of times I had to settle for a grilled cheese sandwich. Not really what I was envisioning for a jamaican trip.
Overall, not impressed. I have gotten similar deals at other hotels that were a much better experience.
- Ambiance Hotel Runaway Bay
- Resort All Inclusive Ambiance
- Club Ambiance Jamaica
- Club Ambience
- Club Ambience Jamaica

