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Sandals Negril Beach Resort & Spa: Traveller Reviews

5.0 of 5
Norman Manley Boulevard, Negril 167, Jamaica
Hotel amenities
Sandals Negril Beach Resort & Spa
Ranked #20 of 98 hotels in Negril
4.5 of 5 stars 2070 Reviews
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2,070 reviews from our community

What travellers say about this hotel
  • Butler service(70)
  • Very nice(56)
  • Piano Bar(54)
  • Great time(42)
  • Water sport(40)
  • Main pool(29)
  • Jerk chicken(28)
  • Rick cafe(24)
  • Other Sandal(22)
  • Lounge chair(21)
Traveller rating
    1,282
    430
    201
    80
    77
Only show reviews for Family (78) | Couples (1445) | Business (6)
Date Rating
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“honeymoon -Millionaire suite- not private”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We stayed in the millionaire suite. We told the travel agent we wanted privacy to run around naked even if we wished, afterall we were on our honeymoon. Well it was only semi private. There is a balcony and another room above you! The loungers and top end of the pool was visable by them. My husband was so upset it ruined the honeymoon.
Tuesdays it is repeat quest nights so the main dinner area is shut down so make sure you have your reservations at the italian or japanese one or else it is room service or wait till 10pm for the other resteraunts to open up again.
We were married at the royal carribean and came here for our honeymoon. The beaches here are much nicer, there is more of a lively feeling here with music being played around the pool, more boats and activities and much calmer ocean and winds.
The italian was kind of a disapointment with Pasta being your only option but it was very good.
The Japanese resteraunt was very loud with two chefs in one room hollering an competing to be heard and I was sitting on the side of the grill and it was very hot I was sweating.
Trip to the rum factory is worth it if you plan on bring rum back very good prices.
We hired a taxi /private driver to take us to ricks Cafe and margaretaville but no one told us to go at night. We were at Ricks about 2pm and there was really nothing happening at that time. There are always cliff divers who want money, there is however a pool there but no real access to the beach since it is on a cliff side The time to go is for the sunset and dinner we later found out. Margarettaville is quite expensive. 5 drinks and a small nacho plate was $75.00
Not a lot to do on this side of the Island unlike montego bay area which has lots to do.

Room Tip: We complained to the butler about the lack of privacy but got no where go over thier head because th...
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
“Not Five Star”
3 of 5 stars Reviewed 9 February 2012
8
people found this review helpful

We went to Sandals Negril on our honeymoon. We book a honeymoon suite 8 months in advance and paid a fortune. Not worth it. Another couple on the trip (not on a honeymoon and last minute booking) were upgraded to an amazing suite with Butler Service upon arrival. Really? Do not go if you are younger and like to have a little fun. We are early 30's and were the youngest people there by 15 years, it felt. The grounds are beautiful and the food is good but the trip itself was boring. The a-la-carte's are amazing though. For what we paid we expected much more. We are returning in November but going to Montego Bay.

Room Tip: Ocean View + Butler Service
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  • Stayed April 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Manitoba
2 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
“Not Perfect..... But Pretty Darn Close”
5 of 5 stars Reviewed 9 February 2012
6
people found this review helpful

January 28th - February 4. 2012. My wife and I made our first visit to Jamaica back in 1987.
25 years later and we finally made it back! I can safely say that the Sandals Negril experience can be separated into "those with butlers" and "those without butlers". We had a Penthouse level room in the swim up suites located at the southern end of the property. The room was absolutely gorgeous and the view from our balcony was nothing short of breathtaking... especially on clear evenings when the sun went down. Having a butler makes life so easy at Sandals that everyone should give it go at least once.

Yes we were given beach chairs right by the water which were ours exclusively for the entire week. At our end of the resort the beach is quite a bit larger, the beach got progressively narrower heading north up the beach and somedays the guests were crammed in like sardines. While we occupied our beach chairs for 6 - 7 hours each day, there were days when the reserved beach chairs went completely unused. Not right in my opinion.

On a whole the food was much better than average as we tried every restaurant. Having a butler meant no need to make a reservation or wait in line. We didn't take part in much of the entertainment offered but made great use of the piano bar in the evening.

Can't imagine hotel staff anywhere in the world on par with the staff at Sandals. We were never expected to tip with the exception of our butlers. $100.00 for the week well spent.

Met many great people from all over the world. We were met with complaints regarding the quality of the other rooms and we "showed off" our suite quite often and understand the difference in quality was appreciable.

A quick butler related anecdote. On our 2nd day we were a bit disappointed that our room wasn't cleaned and it was already nearing 4:00 pm. We try to have a bit of rest before cleaning up for dinner and the room not being ready made the impossible. I came across a butler who was looking after other guests and voiced my concern to him. He immediately got on the phone with our butler and our room was spotless within 15 minutes. Add to that at around 4:30 our butler visited our room and apologized profusely for the room not being cleaned in a timely manner. We received a large tray and cheese & crackers and bucket of fresh shrimp..... with a bottle of champagne to boot. We did not expect this at all but it's just one of the things that comes with having a butler. Kudos to Basil and Theda for making our vacation one we'll never forgot.

Even without a butler I highly recommend Sandals Negril........ if you can afford the uprade however..... include butler service.

Room Tip: avoid garden view rooms as they look out onto a busy street. go for beachfront or swim up.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Everything about this resort is amazing!”
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

I went to Sandals Negril in March 2011, it was great! The staff are amazing taking care of any need you have. The buffet was different everyday, and there were also so many other specialty restaurants to choose from with premium brand alcohols. when we were there they were building a new brick oven pizza parlor.
We had an ocean front room on the 3rd floor and it was beautiful. the bathroom was a bit outdated but we didn't care at all! it still was very nice :)
the beach is beautiful, really long if you like to walk! the also rake the beach at Sandals every night. I even saw one of the staff clean out the ashtray and replace the sand in it and bend over pick a flower and put it in as well. (just the extra touches)
Again the staff were entertaining and fun. they remember EVERYONE'S names, and we met some great people we still keep in touch with.

The Crystal Lagoon Swim up Suites are to die for, so luxurious!!

super romantic, great service, great selection, EVERYTHING INCLUDED!!!!

Room Tip: Ocean View or higher is definitely the way to go!! you will NOT be dissapointed. Concierge Level is...
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  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AshlieW about Sandals Negril Beach Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Ab
1 review
8 helpful votes 8 helpful votes
“" Dream Honeymoon "”
5 of 5 stars Reviewed 7 February 2012
8
people found this review helpful

My husband and I stayed at Sandals Negril January 2-16. This was our second time visiting Jamaica and our second time at a Sandals resort. Our stay at Sandals Negril exceeded all expectation, we were a bit concerned after reading some of the negative reviews before we left for our trip. But let me put all those negative reviews to rest.

Staff- There was never a moment when we felt that a question was to big or to small, we were always greeted with a smile and asked if there was anything we needed. The staff at the resort is absolutely wonderful, always remembering your name and favorite drink. If you show respect to the staff or even a simple smile it is all the gratitude they need. I cannot say enough about the amazing staff at this hotel who helped our 2 week stay feel like home. I'd like to say a special thanks to Edison and Jeffery at the Bayside restaurant, Donavin at the piano bar, and Anthony at Dino's to name a few. There were so many things that were done for us that were above and beyond I could go on forever.

Butler service and butlers- It was our honeymoon so we decided to stay in a room category with a butler service, this is one of the main reason I would come back to this resort. Our butlers Denato and Sean were absolutely incredible all we had to do was tell them a bit of what we wanted to do that day whether it was dinner reservations or what time we wanted lunch they took care of it for us and we were able to just relax and enjoy. Surprising us with our favorite drinks and food throughout the day. Also having a little cozy beach umbrella with 2 chairs and a cooler of refreshments waiting for us each morning in the same spot was fantastic. This was truly a paradise of its own. If we wanted to stay in one night and enjoy a nice dinner in our room it was set up for us before we even asked. Thank you again Denato and Sean, we cant wait to see you again on our next visit!

Rooms- we stayed in the Millionaire One Bedroom Suite with whirlpool and private out door plunge pool and patio. This room was heaven, having all the privacy you wanted, total luxury, from the bed and pillows to the jetted tub and the private outdoor pool and loungers, also the outdoor shower was great too! The rooms where always kept very clean and where very elegantly decorated with a modern but Caribbean feel.

food/restaurants- My husband and I enjoy good food and in preparation for a wedding dress and being on a strict diet I was very excited to finally get to indulge for 2 weeks, and indulge we did. The food at this resort is great! From the thin crust pizza to the pasta at Dino's we were never left disappointed or hungry. We had a chance to eat at all of the restaurants at this hotel and we were pleased and happy with them all. There is truly something for everybody. Our favorite was the pasta at Dino's and the food at the Sundowner. The food at the beach grill was great during the day, hamburgers fries, chicken ect. If we were feeling like something a bit lighter the lunch buffet at Bayside always had a great selection of salads and fresh fruit and sandwiches and wraps. There is no need for anybody to complain about the food at this resort, you are on vacation and there is a HUGE variety. The desserts and chocolate covered fruit were also incredible!

Beach- The beach at sandals is breathtaking! The water is crystal clear and the sand soft and powdery, the staff does a remarkable job keeping it raked and always looking pristine! We were able to see fish and starfish and even the occasional crab. I am not usually a beach person on vacations I always find myself sitting by the pool and going to the beach only a few times, but this vacation I only went into the pool once and did not even sit near the pool the whole 2 weeks. Why would you when the beach was so magnificent! Sure the days when it was a bit wavy the water was not 100% clear but that is not the resorts fault. My husband and I enjoyed walking up and down the beach every day with a drink in our hands. We even made it as far one day as MargaritaVille which is a great stroll and good food if you want something to do. We watched every sunset from our beach chairs each night with a glass of red wine, cheese and crackers ( if that's not heaven I don't now what is) thanks to our butlers who just brought it without us even asking! The beach at sandals is public and there are vendors who walk by trying to sell you anything from bracelets to lobster to "smoke". The hotel security guards are also good at moving them along if they are too persistent. But after a few times saying "no thank you" and a smile they left you alone and then just would stop by to chat and see how you were doing. we actually made friends with a few of them. The lobster is worth getting for only 20$ the " lobster man" will grill it up fresh for you and deliver it to you at your beach chair!

water sports- we did not do to many of these as we were just very happy to lounge around and relax, but we did go snorkeling once which was fantastic, I have been snorkeling before but have never seen that many different fish ( I am not an expert or anything but I found a great trip for being included in the price of your vacation ). We did rent a beach cabana one day, it was very relaxing and peaceful. Definitely worth the money if you are looking for some romantic relaxation!

pool- The pool seemed nice, very clean and the loungers by the pool looked very nice and comfortable. The pool also had a nice swim up bar. We did not use the pool, only once so I cannot comment to much other than it looked very nice and the people around it always looked relaxed, there were activities and volleyball some afternoons if you were in need of something to do. By the pool bar there was a guy named Andrew who was painting pictures there the 2 weeks we stayed and we ended up purchasing a painting of a beautiful beach scene to remember our Honeymoon. If he is there when you are staying it is worth checking out his paintings they are all done right there in front of you. He is not pushy at all , I had to go up to him and ask him about his paintings.

Hotel- The hotel is in great condition it is very elegant and kept in immaculate condition, it is an older Sandals property but it is kept in very good shape. The hotel is very intimate and romantic not too big, but just big enough that there was lots to do and lots of favorite spots to find and relax or socialize with other guests. I know that they are doing some upgrades to some of the lower room categories and from what we seen the room looked very nice. They are always doing little renovations to keep the hotel in good condition and from what I can tell they are doing a great job!

We cannot wait to return to Sandals Negril! Our trip was phenomenal and without a doubt this resort is more than an excellent place to stay for your honeymoon or any occasion for that matter. Remember at this resort there is many different room categories and butler and concierge service rooms and when booking a room with a butler you are able to indulge in all the luxury's this resort has to offer, it is defiantly worth the extra money! We can not rave enough about this resort and its amazing service. Thank you everybody at Sandals Negril for making our Honeymoon a dream!
If anybody has any other questions just send me a message!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sandals Negril Beach Resort & Spa

  • Sandals Negril Beach Hotel
  • Sandals Negril
  • Sandals Jamaica
  • Sandals Negril Jamaica
  • Sandals Resort
Address: Norman Manley Boulevard, Negril 167, Jamaica
Price range (per night):* 398 AUD - 1,197 AUD

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