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Sunset on the Cliffs Resort: Traveller Reviews

4.0 of 5
West End Road, Negril, Jamaica (Formerly Coral Seas Cliff Hotel)
Hotel amenities
Sunset on the Cliffs Resort
Ranked #69 of 98 hotels in Negril
3.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    13
    13
    12
    6
    6
Date Rating
Los Angeles
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
“Nice hotel, great view, good food, iffy security ...”
4 of 5 stars Reviewed 27 January 2012

Just got back from Sunset on the Cliffs, and I did enjoy my stay of four nights. The rooms are comfortable but not fancy, all with great balconies, and my air conditioning worked good .... The beds were so so, and the shower was not hot enough and lacked pressure, so I tried to get used to it .... The food is fantastic and reasonably priced, and the free breakfasts were excellent. Good drinks, too. Attentive service but a bit understaffed ,,,, usually one guy that serves as waiter, bus boy and bartender. Tough job, got to respect the guy.

Some nights, I couldn't see any security at night. Though the one security guard i did meet, Gooden, did a good job. However, a fellow guest had his lap top and cash stolen on his last day, so do be careful ....

Also, on some nights it was noisy on surrounding properties, but other nights it was really quiet. That's just the way Negril is ....

And there is a great Chicken restaurant right across the street, DeBars. They're open late.

Room Tip: The upstairs rooms seem a bit nicer ....
See more room tips
  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
2 reviews
3 helpful votes 3 helpful votes
“Good for a low cost room on the cliffs”
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

If you are looking for a low cost room on the cliffs this is a good place. It is NOT a five star resort, i would rate it as a 3 star.

First of all, i booked online at bookings.com for 2 rooms, apparently they only got the request for one room and they were sold out! so the other couple we were with had no room for the night! but, they called their sister hotel, sunset on the beach and gave them a suite for the same rate that was in the original reservation, so they were happy, they got a free upgrade basically and it was just down the road. they were very sorry and did a good job fixing the situation.

The rooms...

Seems like they are renovating, the walls were freshly painted, the bed cover was new, new fluffy pillows, looks like the bathroom sink was new...some things were also old like the shower, but i am assuming they are renovating a few things at a time. Overall the rooms were clean and comfortable.

The tv only had 1 station available, not sure if i just didn't know how to use the remote, but i wasn't really interested in it anyway, so didn't try to fix it.

Also, I didnt go in the pool, but it was sparkling clean and a few people were swimming.

The food...
Free breakfast, it was very slow and small portions. I ordered a fruit plate and banana pancakes. the fruit plate had 3 little pieces of fruit and the pancakes were 3 silver dollar pancakes like a kids meal.

Dinner we didnt eat there, mostly walked out to the street and had food at the various places as well as pushcart down the road.

Overall
For the cost, it was fine. I knew what to expect so i was not disappointed it was not a 5 star resort. Its a good location and in general not too bad, I would stay there again.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“my time in negril”
3 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

i stayed at the sunset for along weekend in November this year had a fantastic time there was a Wedding one afternoon it was lovely to experience other peoples happine the beach is Beautiful the temperature very hot.the hotel is not as luxourios as the RIU which i have also stayed in netherthelessjust to be in Negril is a total passion for me and i have every intention of returning in March next year.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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London, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Didn't have a good Experience”
1 of 5 stars Reviewed 23 August 2011
4
people found this review helpful

Checked into the hotel with the intention to stay for three days and two nights but ended up cutting my stay very short. The room wasn't cleaned properly and the bathroom did not have any towels or bathroom mat. The floor and walls were really wet and on the second day of our stay there was no light in the hotel and the owners did not have a generator as back up.

  • Stayed July 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“we hate it and we will never in history go back”
1 of 5 stars Reviewed 23 August 2011
3
people found this review helpful

this is a nasty place. False advertisement and poor customer service. I wouldn't advice not even my enemy to stay there. They ruin my summer vacation. The pool was full of algae and the floor in the rooms were wet, they did not provide any towels for the guess and they do not have a generator for electricity outage.Over all its a ripp off. Please donot waste your money and stay at this crappy hotel.

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Sunset on the Cliffs Resort

  • Sunset On The Cliffs Hotel
Address: West End Road, Negril, Jamaica (Formerly Coral Seas Cliff Hotel)
Price range (per night):* 61 AUD - 109 AUD

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