I have travelled extensively in Jamaica and Negril for over 20 years. This trip was a stay at Crystal Waters. Crystal Waters was booked mainly because of a problem at the property that I always go to. I will always stay at Crystal Waters from now on when I travel to Negril . No question.
Every aspect of this trip was easy. From booking to check out, everything was as smooth as silk. The staff are the most amazing group of people I have ever seen. There is a really positive attitude and a feeling that nothing is too much to ask for. There is also no question that staff are happy to work there. It shows.
The villas are basic and clean. The property is extremely well kept with a pool and beautiful gardens and foliage. By far, one of the things that stands out most at Crystal Waters is the beachfront. It is easily one of the nicest properties on seven mile beach. The area is wide and flat. There is so much space and you are very far from your fellow travellers and that can be rare in Negril. The property has lots of palapas, a pool and a jacuzzi. The beach security arranged my chair exactly as I liked it every morning before I even got to the beach. Any vendor that you call for can come on the property but only if you ask... so absolutely NO beach hassle.
One of the finest points of our vacation was the lovely Annette. She was so perfect in every way and an amazing cook. I loved having her work with us for our whole stay and she has the right balance of being helpful and not intrusive. I did not know how I would feel having someone in our villa during our trip, but believe me, I loved having Annette. I wish I could have brought her home.
The owner of the property really cares about his guests and wants them to have a good experience. It shows in every way.
Can't wait to return this summer.

We stayed at Crystal Waters Villas for ten nights and what a fantastic resort it was with a beautiful beach and wonderful villas. The owners (Nehru and Ena) and their staff are very friendly and go that extra mile to make sure your stay is perfect.

Jean was our cook and housekeeper for the first day and then Cathy for the remainder of our stay. Every day they made sure our villa was clean and tidy and cooked us breakfast and dinner. I was born in Jamaica and hadn’t been back in a while so I made lots of requests for Jamaican cuisine and man was it goooood. Vendors selling fresh fruit, vegetables and seafood came into the resort daily so we (or our maid) could select produce for preparing our meals. We only went out for dinner one night to a fancy restaurant and we both agree that the meals cooked at the resort were much better.

It was nice to know that only certain vendors and tour drivers were allowed to come into the resort as the resort owners only want to use people they know and trust.

We felt completely safe while staying at Crystal Waters Villas thanks to the security guards, Kemel and Clifton. They also do fantastic barbeque dinners on request. Clifton cooked us jerk chicken and Kemel cooked us snapper. Both dinners were excellent.

This trip was made even more special as my boyfriend proposed to me here at Crystal Waters Villas. I will never forget the moment and the place.

I was so sad to leave that I actually had tears in my eyes but I know we’ll return again soon. Thanks Nehru and staff for such a wonderful time.

Perfect! Private housekeeper/cook. Private beach area with awesome helpful security. Glass bottom boat picks you up right at your beach to go snorkeling or any other water activity. They arranged tours for us that were so much better than the mass/all inclusive tours. We got special treatment and access. Staff was wonderful! Villas clean and spacious and comfrtable. Will not stay anywhere else in Negril. Next door to Margaritaville(awesome drink specials) and smack in the middle of 7 mile beach.

We just returned from a one week stay at the Crystal Waters Villas. We were not familiar with this property and were a little unsure of what we would find when we arrived. Our group consisted of my husband and myself and another couple. We were in adjoining 1bdrm./1bath villas. We could not have picked a better place to vacation! The staff were, to a person, incredibly friendly, helpful, honest! Crystal Waters has a fantastic beach, Clifton and Kamel take care of everything and make sure you are not bothered by vendors. Clifton is more than willing to set up any kind of excursion you The housekeepers (thanks Pauline!) were phenomenal! There is nothing better than being in Jamaica and being able to enjoy real "home" cooking. This was our 4th visit to Jamaica, and I have to say the "villa" experience is by far the best! Thanks again to everyone at Crystal Waters for making our vacation so wonderful.