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Sunset at the Palms: Traveller Reviews

3.5 of 5
Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Hotel amenities
Sunset at the Palms
Ranked #15 of 98 hotels in Negril
4.5 of 5 stars 962 Reviews
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962 reviews from our community

What travellers say about this hotel
  • Beach grill(56)
  • Jerk chicken(47)
  • Very good(42)
  • Rick cafe(28)
  • John Wayne(26)
  • Red Snapper(25)
  • Tree house(24)
  • Coffee bar(23)
  • Short walk(20)
  • Lotus leaf(20)
Traveller rating
    661
    205
    50
    33
    13
Only show reviews for Family (87) | Couples (568) | Business (8)
Date Rating
Manitoba, Canada
2 reviews
8 helpful votes 8 helpful votes
“Too classy for me!”
3 of 5 stars Reviewed 12 February 2012
7
people found this review helpful

If you're a jeans and t-shirt kind of person, don't think for a second you will fit here! The grounds are beautiful, the rooms are very unique, the food is out of this world and the service is excellent! But if you think you may want a night or 2 of partying, you'll have to find somewhere else to do it!

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Laura S about Sunset at the Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora, Canada
2 reviews
17 helpful votes 17 helpful votes
“"Very Relaxing"”
4 of 5 stars Reviewed 8 February 2012
10
people found this review helpful

My wife and I returned from a very enjoyable 7 day vacation at Sunset at Palms resort on Feb. 4/12. Our room was very nice. The balcony with daybed, table and 2 chairs surrounded by lush tropical vegetation with many species of birds and the occasional lizard was first rate! The only negative was the fact that our room (#621) was very close to the road with traffic noise being annoying at times. That being said, the resort did offer to move us once something became available, however with decided to stay put. My wife did experience quite a few bug bites (sand flies) however she didn't let that ruin her vacation. I felt them 'nipping' at me as well, especially on cloudy, humid days, however they didn't leave a mark/welt on me.
We found the food at the buffet and the beach grill to be very good with plenty of choices. We didn't try the al la carte since we didn't want to be on a schedule.
Enjoyed the calm water of the ocean and the travelling musicians were quite entertaining.
In my opinion the service the staff provided was top-notch. I really enjoyed the interesting conversations I had with some of the staff; in particular, Jeffrey down at the beach and the maintenance man ( Moreland ? ) I met at the Gym. Thank you to Damien and Shemore, for your excellent service at the buffet.
Also, enjoyed the cocktails and conversation shared with our neighbours in room #620. Cheers to Dwain and Elaine!! There is not much more I can say that hasn't already been said in other reviews.
I highly recommend this resort to anyone looking for a quite, relaxing vacation in a beautiful, lush tropical setting,

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask htettcan2 about Sunset at the Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Small and relaxing resort worth recommendation.”
4 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

Very quiet and relaxing resort with a friendly and responsive staff. Fresh and tasty food with rather average selection but diverse. Choice of local alcohol with a great service. We will recommend to everyone who appreciate relax and quality service. Lovely private and safe beach on the Bloody Bay with a small grill bar serving fantastic fish. Very limited free wi-fi access (in the lobby only) but with a drink in hand, quite adequate and relatively fast.

Room Tip: We stayed in house 108 (closest to the road) and it was OK, but apparently numbers 300 to 400 are qu...
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ersawa about Sunset at the Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caledonia, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Sunset at the Palms, Negril”
3 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

This resort was small and intimate. The rooms were unique and an experience in themselves. With the windows only having screens and slat blinds to close off, you were put to sleep each night by the tree frogs and birds in the tropical and lush vegetation that surrounded your room.
The food was average and the buffet rather the same. By day 6 we were looking for a change as there weren't any different options really for food. The 1 a la carte restaurant was good but the exact same menu each of the 4 nights we could go there. The beach grill was good but you got sick of jerk chicken, red snapper and burgers after a couple days.
The beach was not gated and we were kind of surprised at how much pot was offered our direction and smoked in our smelling range by those from the resort who were vacationing. It was offensive after a day of having to endure this. The vendors wanted to sell you their stuff but also draw you back into their tents to offer you drugs. They were fine if you said a firm no thanks but it wore on us after a bit.
Overall a B+ trip. I think I'd like a bit more variety in the food and a more closed off beach next time. The people though were very friendly and we really enjoyed getting to know those who served us during the week. This is what most people said as to why they keep coming back to Jamaica.

Room Tip: Get a room away from the road so not the 600 or 700s but the 400s.
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Christa94 about Sunset at the Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, ON
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
“Excellent Trip!!!”
5 of 5 stars Reviewed 6 February 2012
14
people found this review helpful

My wife and I spent a week here starting Jan. 23rd 2012 after reading all the positive reviews on this site, All the reviews are pretty accurate to our experience. We've both been to Jamaica before so we knew pretty well what to expect.

We were looking for a place to get a well deserved rest...and did we ever find it. With only about 85 rooms, it's a pretty intimate place. We asked the staff where all the people were as we thought they were holding the national hide and seek convention or something. :)

Check in was great...cold drink and a towel as they processed us.We grabbed a bite to eat and another drink as they readied our room.

Our room was fantastic. Nice and spacious...and pretty clean from what I could see. I never turned on the AC as it cooled down nicely at night...no windows, just screens and shutters. The only noise I heard at night were the tree frogs, and the odd car honk coming from over by the road. The shower was great with lots of hot water to go around. We always had an endless supply of clean towels.

The grounds are amazing, an awful lot of work must go in to keeping the place looking so good. Kudos to Shorty and his staff. Sitting on our private balcony each evening was like a little oasis of greenery.Never saw a scrap of litter anywhere!

Although it's across the road, the beach was marvellous. Bloody Bay is probably the nicest beach I've ever seen, with lots of nice soft white sand. We spent every day relaxing there from after breakfast til late afternoon. We never had a problem getting chairs in our preferred location...part shade til about one, then full sun the rest of the day. I think the SATP beach is the nicest of the lot....trees nearby for shade if desired. The washrooms were also very clean.

The beach bar drinks were nice and refreshing, and the red snapper and jerk chicken served at the beach grill were delicious. We gave Opal some maple syrup to show her our appreciation.

We never used the pool the whole time we were there. If there was any complaint to make, the pool looked a little tinged with green every day I looked at it. A little more chlorine and I might have jumped in...but we have a pool, and we came for the beach anyways.

We ate a la carte just on one night. The food was good, but not spectacular. We were happy eating at the buffet for most of our meals when we weren't at the beach. I found the food to be a little repetitive, but good nonetheless. I'm not a really picky eater, but there was always something I liked.

We didn't attend any of the entertainment venues so I can't comment on that aspect of the resort. We weren't there to party hardy anyways. Nor did we take part in any organized excursions...we just did our own thing when we wanted to. Grabbed a cab to Negril for some banking at the Scotiabank with a stop at the Times Square Duty Free for a little shopping on the way back. We also chartered a little boat (Moon Star) for some fishing and sightseeing along the cliffs. This was a great way to see the sights...from the water!

Be sure to grab a fresh lobster from the Office of Nature which is just north of the resort beach. They were delicious...fully worth the $20 each we paid.

Don't be intimidated by the beach vendors even though they might be a little persistent at times. A polite "no thanks" did it for me every time.

All the staff were great, always willing to go the extra mile to make our visit pleasant. I would highly recommend SATP to anyone looking to have a relaxing, worry free getaway.

We'll be back here next January...for 2 weeks! I can hardly wait, mon!!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sunset at the Palms

  • Sunset Palms
  • Sunset At The Palms Negril
  • Sunset Palms Jamaica
  • Sunset Palms Negril
  • Sunset At The Palms Hotel
  • Sunset At The Palms Resort
Address: Norman Manley Blvd | Ruthland Point, Negril, Jamaica
Price range (per night):* 73 AUD - 614 AUD

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