This was our first holiday in Jamaica, and the first time at an adult only all inclusive hotel - and I must we are converts - the Jewel and its staff were tremendous.
First the room in the Diamond building was excellent, a great bathroom, and a suberb view of the beach.
All of the staff seemed eager to please and go that extra step to help and to make the holiday memorable, from the friendly bar staff to the gardener whose tour of the grounds was full of prode and enthusiasm for his job,
But the Entertainment staff especially were incredible, from early morning to late at night the worked at creating a great feel in the hotel and sharing the Jamaican vibe.
We tried some of the tours, Dunns River Falls were actually great fun but tougher than I had expected. The Firefly and Plantation tour were fascinating.
Lastly the hotel food was great especially the Italian - eating outside on the pier or on the terrace had a winning ambiance - and the Platinum restauarnt food was great but, the Aircon was just too strong to make the evening comfortable.
So overall a truely memorable holiday - cant wait for the next time .

First time in Jamaica. All our previous winter trips were to Mexico. After being in Jamaica, we may never go back to Mexico. We arrived at the Jewel on Jan. 22, 2012 and were greeted by warm weather and a very friendly staff. We stayed in the Sapphire building - 5th floor/ocean view, which provided a great view of the grounds and ocean. Housekeeping staff was excellent, always had enough towels etc. Highlights of our trip included: Ocho Rios Highlite Tour - perfect way to spend half a day shopping, visiting the Shaw Gardens, and climbing the Dunns River Falls (start at the beach and do the full 900'); steel drums on Sunday night (a must see); sailboat ride (ask for Vidal) to the beach where parts of the James Bond movie Dr. No was filmed; nature walk on the grounds with Leabert; and the expert bartending of Cornell at the Tree Bar. Overall great food and service, especially Marcia at the Platinum Restaurant and Mark at the Aquamarina. The pizzas and jerk chicken wraps were perfect midday snacks. We would highly recommend this resort and plan on returning in the future.

My husband and I went during the first week of January 2012 and had a great time. It was his first all-inclusive experience and my second and we both enjoyed the resort facilities and the kindness of the staff that worked there.

Rooms are decently sized but something to keep in mind is that the only window in the garden view room faces directly across from windows of other rooms and onto the walkway, so you will have no privacy if you keep your blinds open. People walking by will have a perfect view of you sleeping/changing if you leave your curtains open.

For the rest of the resort, our favourite thing was probably the somewhat hidden hot tub near the spa facilities as it's never busy. The food was consistently great - we loved the Japanese restaurant (book early!) and thought the dinner on the pier was a beautiful experience and a great way to meet other hotel guests. We were fortunate to spend New Year's eve at the resort and they threw a terrific party with a wonderful buffet feast and live music and dancing by the pool. It was really well organized and a lot of fun. Throughout the week, the staff were always attentive, eager to make a good impression and ensure you were enjoying yourself without being pushy.

As for tours, we visited the Dunn"s River Falls and did the biking tour down Blue Mountain. Both were good and I'd recommend either although the latter is on the pricey side.

Overall, a relaxing and fun holiday. I'm not sure all-inclusive is something we'd want to do as our regular holiday (we prefer to be more on the move) but I'm very glad we came to The Jewel for this experience!

Let me start by saying we visited the jewel for 10 nights in January/Feb., this was our 4th trip to Jamaica and they have all been Fantastic. The Jewel did not let us down, they left us wanting more.

It's been said many times the Pizza is great and this is very true, it has also recently been said the service is very slow. So what, if your local pizza store was busy while I was in Jamaica you waited just as long as I did, but I was waiting in 85% sunshine. Where I was asked over and over again is "everything OK Mon" (including Scott Robbins, who looked at me and said do you have a problem, he stopped turned back and again asked is everything good".

It rained one morning when we were there and it was windy, 85% wind!

Did I get a room upgrade, don't know, don't care I went to eat,drink and be merry!!

"Once you go,you know"