I would not recommend this resort. It is very inexpensive and basically, you get what you paid for. There are no vending machines but ther is a ice machine. If you are thirsty in the middle of the night, you are on your own. Another reason you are on your own is because the restaurant closes early and the bar is never open. If you want to travel anywhere into town or on a rafting trip etc..etc...you are going to pay a hefty price for taxi fare. The guy named Patrick at the hotel basically charges you what he wants to. It was my experience to hail a passing taxi on my own right out front of the hotel. Compared to paying $10 roundtrip to Doctor's Cave Beach, you will pay a couple of US dollars by hailing a taxi. Let's not talk about Carolyn. Anytime you asked her for her assistance she acted as if you were bothering her. She was not a very pleasant person. The rooms are ok for a place to sleep, but don't expect anything else. The pidgeon droppings on the balcony are permanent fixture. Read my lips: There is no beach! It is not suitable for swimming and very rocky and also the pool is very dirty! The pool is a hole in the cement filled with water. The water in the pool is dirty and yellow. The staff of the hotel seemed to like the person I was traveling with and the staff constantly called my room to ask if this person wanted to go clubbing with them. At times, during our one week stay at the hotel, the staff called our room as late as 3:00 am. This is very unprofessional! I had to firmly state that they not call my room so late again. Do not try taking the phone off of the hook. The call will ring through anyway. There is a Jamaican woman with a name that starts with a T that lives in the hotel. Matter of fact she lives in the front room and keeps her window open so that she can scope out who is arriving at the hotel. If you are traveling with your boyfriend/husband, be careful. This woman approaches most of the men at the hotel and at night escorts these men to the club etc...etc. In December, she was known to have caused problems for a lot of the married travelers at the resort. This was witnessed as well as told to me by the person I traveled with. He states that this woman would dress scantilly in his presence and approach him. So..if you don't mind rooms that are not up to par, little to no service, and playing games with the resident 5th wheel....maybe this resort is for you. As for me, next time I wil pay the price for the other hotels and enjoy the stay I deserve in Montego Bay! As for this resort and the staff, I think they could use some new management, renovations, and customer service training. Hats off to the forgotten staff. Brent, the night manager, the most professional person on the staff! Tony was nice and always smiling. Bertram and Tedroy were always willing to assist!

The perfect place for a small outdoor wedding ...beautiful view and nice dining room. As for the rooms...ours needed a little extra cleaning...which was done when I asked. The drapes, bedspreads and lamp shades were in desperate need of replacement. But in all our room wasn't that bad just needed updating. Dining was overpriced and very slow!!! Food wasn't bad, but didn't change. Best ice tea we found in all Jamaica. Beach was a do it yourself job of the resort and not swim worthy. The concierge services where very poor. BIG DRAWBACK!!
Isolated! If you don't have a car you are trapped. The resort had Patrick drive us around...he was nice and polite...But...it cost us $100 U.S dollars for two days of driving. In a car that was a rattle trap with no seat belts. It was when he arranged a deal for us to go rafting which ended up costing us more that the posted amount and his driving fee that I realize we were really being taken. I understand the game now...I won't be so trusting next time. If going to Montego Bay establish what you are going to pay for the drive before you get in the car. Be careful of unlicensed taxis.

this place has so much potential, however my experience was quite different than the other visitor. My husband and I were also there in December. The view and seclusion is great. The rooms need a lot of updating and smelled like bubble gum cough syrup. There is nothing in walking distance of the hotel so when we went to eat dinner they werent prepared, actually they almost seemed shocked that we wanted to eat.
They turned the lights on for us and gave us very few choices. I am all about fixed menus, but there was no lobster or filet offered. We paid $30 US for fried chicken, although it was the best fried chicken I've ever eaten. There was no bar available. Kinda sounds like my husband and I stayed at a different hotel than the people from toronto. There best part of our experience was that we were only there one night as we had spent the rest of our vacation in Negril. Anyway I guess thats what we get for trying to save a buck.

My wife and I, our son and his friend stayed at this lovely property in december 2003. It is situated in lovely countryside just west of the hustle and bustle of montego bay. we arrived about 8 pm and right away we were in awe of the most spectacular view of the cityscape and the cruise ship harbour. to me, it reminded me of the view from the greek islands, where we went last year. with the soft jazz music as a background, we enjoyed a wonderful dinner of lobster an filet mignon in their finely accoutremented dining room. The staff were friendly and coureous, ready and willing to serve us, all smiles! The rooms were large, and had a comfortable queen size and double bed. We ordered some pina coladas and relaxed and watched the news. I tell you, after a long day of lineups and airports, the general relaxing feeling that this hotel promotes was surely refreshing. the next morning we were greeted by our waiter and the manager, and the four of us ordered breakfast.
again, the food was delicious. We decided to go on some tours, and the receptionist was more than happy to arrange anything we asked. The only unfortunate part of this hotel is that we flew to cuba the next day and didnt get to stay at Emerald Escape longer. We made sure to get a brochure and we promised to stay our full two weeks there next year!!!
If you need a place to relax and feel truly at home, than this hotel is your best bet. we have stayed in jamaica before, and have never felt better about our choice of resorts than this one.