We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Emerald Escape Beach Resort: Traveller Reviews

A1, Jamaica
Hotel amenities
Emerald Escape Beach Resort
Ranked #50 of 62 hotels in Montego Bay
3.5 of 5 stars 12 Reviews
Which Montego Bay hotels are on sale?
See hotels
Write a Review

12 reviews from our community

    Trip type
Traveller rating
    2
    2
    1
    3
    4
Date Rating
A TripAdvisor Member
North Carolina
1 review
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“I want a refund!”
1 of 5 stars Reviewed 19 May 2004
16
people found this review helpful

I would not recommend this resort. It is very inexpensive and basically, you get what you paid for. There are no vending machines but ther is a ice machine. If you are thirsty in the middle of the night, you are on your own. Another reason you are on your own is because the restaurant closes early and the bar is never open. If you want to travel anywhere into town or on a rafting trip etc..etc...you are going to pay a hefty price for taxi fare. The guy named Patrick at the hotel basically charges you what he wants to. It was my experience to hail a passing taxi on my own right out front of the hotel. Compared to paying $10 roundtrip to Doctor's Cave Beach, you will pay a couple of US dollars by hailing a taxi. Let's not talk about Carolyn. Anytime you asked her for her assistance she acted as if you were bothering her. She was not a very pleasant person. The rooms are ok for a place to sleep, but don't expect anything else. The pidgeon droppings on the balcony are permanent fixture. Read my lips: There is no beach! It is not suitable for swimming and very rocky and also the pool is very dirty! The pool is a hole in the cement filled with water. The water in the pool is dirty and yellow. The staff of the hotel seemed to like the person I was traveling with and the staff constantly called my room to ask if this person wanted to go clubbing with them. At times, during our one week stay at the hotel, the staff called our room as late as 3:00 am. This is very unprofessional! I had to firmly state that they not call my room so late again. Do not try taking the phone off of the hook. The call will ring through anyway. There is a Jamaican woman with a name that starts with a T that lives in the hotel. Matter of fact she lives in the front room and keeps her window open so that she can scope out who is arriving at the hotel. If you are traveling with your boyfriend/husband, be careful. This woman approaches most of the men at the hotel and at night escorts these men to the club etc...etc. In December, she was known to have caused problems for a lot of the married travelers at the resort. This was witnessed as well as told to me by the person I traveled with. He states that this woman would dress scantilly in his presence and approach him. So..if you don't mind rooms that are not up to par, little to no service, and playing games with the resident 5th wheel....maybe this resort is for you. As for me, next time I wil pay the price for the other hotels and enjoy the stay I deserve in Montego Bay! As for this resort and the staff, I think they could use some new management, renovations, and customer service training. Hats off to the forgotten staff. Brent, the night manager, the most professional person on the staff! Tony was nice and always smiling. Bertram and Tedroy were always willing to assist!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Memphis, Tennessee
1 review
7 helpful votes 7 helpful votes
“Isolated, but a pretty view”
2 of 5 stars Reviewed 6 April 2004
7
people found this review helpful

The perfect place for a small outdoor wedding ...beautiful view and nice dining room. As for the rooms...ours needed a little extra cleaning...which was done when I asked. The drapes, bedspreads and lamp shades were in desperate need of replacement. But in all our room wasn't that bad just needed updating. Dining was overpriced and very slow!!! Food wasn't bad, but didn't change. Best ice tea we found in all Jamaica. Beach was a do it yourself job of the resort and not swim worthy. The concierge services where very poor. BIG DRAWBACK!!
Isolated! If you don't have a car you are trapped. The resort had Patrick drive us around...he was nice and polite...But...it cost us $100 U.S dollars for two days of driving. In a car that was a rattle trap with no seat belts. It was when he arranged a deal for us to go rafting which ended up costing us more that the posted amount and his driving fee that I realize we were really being taken. I understand the game now...I won't be so trusting next time. If going to Montego Bay establish what you are going to pay for the drive before you get in the car. Be careful of unlicensed taxis.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Montego Bay hotels

Coyaba Beach Resort
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d150373?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Ridgeway Guest House
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d151417?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Buccaneer Beach
3.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d155086?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Secrets Wild Orchid Montego Bay
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1604119?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Secrets St James
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1604118?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
A TripAdvisor Member
tulsa, ok
2 reviews
8 helpful votes 8 helpful votes
“has so much potential”
2 of 5 stars Reviewed 4 March 2004
5
people found this review helpful

this place has so much potential, however my experience was quite different than the other visitor. My husband and I were also there in December. The view and seclusion is great. The rooms need a lot of updating and smelled like bubble gum cough syrup. There is nothing in walking distance of the hotel so when we went to eat dinner they werent prepared, actually they almost seemed shocked that we wanted to eat.
They turned the lights on for us and gave us very few choices. I am all about fixed menus, but there was no lobster or filet offered. We paid $30 US for fried chicken, although it was the best fried chicken I've ever eaten. There was no bar available. Kinda sounds like my husband and I stayed at a different hotel than the people from toronto. There best part of our experience was that we were only there one night as we had spent the rest of our vacation in Negril. Anyway I guess thats what we get for trying to save a buck.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
toronto canada
1 review
1 helpful vote 1 helpful vote
“a perfect destination”
5 of 5 stars Reviewed 8 February 2004
1
person found this review helpful

My wife and I, our son and his friend stayed at this lovely property in december 2003. It is situated in lovely countryside just west of the hustle and bustle of montego bay. we arrived about 8 pm and right away we were in awe of the most spectacular view of the cityscape and the cruise ship harbour. to me, it reminded me of the view from the greek islands, where we went last year. with the soft jazz music as a background, we enjoyed a wonderful dinner of lobster an filet mignon in their finely accoutremented dining room. The staff were friendly and coureous, ready and willing to serve us, all smiles! The rooms were large, and had a comfortable queen size and double bed. We ordered some pina coladas and relaxed and watched the news. I tell you, after a long day of lineups and airports, the general relaxing feeling that this hotel promotes was surely refreshing. the next morning we were greeted by our waiter and the manager, and the four of us ordered breakfast.
again, the food was delicious. We decided to go on some tours, and the receptionist was more than happy to arrange anything we asked. The only unfortunate part of this hotel is that we flew to cuba the next day and didnt get to stay at Emerald Escape longer. We made sure to get a brochure and we promised to stay our full two weeks there next year!!!
If you need a place to relax and feel truly at home, than this hotel is your best bet. we have stayed in jamaica before, and have never felt better about our choice of resorts than this one.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
1 review
13 helpful votes 13 helpful votes
“Don't believe the pictures”
1 of 5 stars Reviewed 4 January 2004
13
people found this review helpful

My wife and I just did a last-minute trip to Jamaica and stayed at the Emerald Escape Resort. We knew based on the prices that this wouldn't be a luxury hotel, but we had read a good review on this site so we thought it would be fine for a last-minute getaway. We knew as soon as I got home that we HAD to write a review. Here are the facts so you can be the judge:-The beach image you see on their site is done with a wide angle lens. The beach is only about 5 feet deep and 30 feet long. It is very rocky and for the most part, the water is unsuitable for swimming.-Emerald Resort is not located within walking distance of absolutely anything. The closest town (Montego Bay) is a $40 round trip cab ride away. If you should go, make sure to ask the staff to cart you around instead of getting a taxi. The rate is usually better and they are so underpaid that you will be doing them a favor. Ask for Tony or Patrick both great guys!!-There is however, a place called Nicks next door. It's not a safe walk at night but it's the only other place within 4 miles to get food. All they have is Jerk (Pork, Chicken, Conch, Fish). It was reasonably priced. About $2.50 US can buy you a plate and some breadfruit to go with it. We ate there 3 nights.-The hotel food wasn't too bad, but it was so overpriced ($18 entrees). The menu never changed while we were there. The same 3 dinner choices remained the whole week. The coffee was instant (in Jamaica!?!?) and the cream was powdered. Several times they didn t have items we ordered (on an already limited menu).-The staff was nice for the most part. Most were very willing to help out although any time we asked Carolyn at the front desk for anything it seemed as if we were bothering her.-The decor is early eighties and has had little or no money put back into anything since then.-Our sheets were stained and the mattress and box spring were both covered in questionable stains.-Our curtains were jammed and couldn't open or close.-The bathroom was not in good shape. Our tub had chips missing where rusty metal shone through and there was a constant ant infestation around the sink.-The game room is a joke! It's a room full of garage sale items from another decade.-If you are a scuba diver, you have to go to Negril to get a descent trip. Try Sun Divers and ask for Ansel as your divemaster he was fantastic.THE BOTTOM LINE: If you are trying to save money on a trip to Jamaica this is not necessarily the place to stay, due to the amount of money you have to put out to get ANYWHERE. If you are just looking to have a roof over your head, want to relax in the sun, don't care to leave their scant excuse of a beach, or don't mind paying to get around ($130-$150 to get to Negril or Ocho Rios, $40 to Montego Bay) this place is adequate at best.

  • Stayed January 2004
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask tesia about Emerald Escape Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Emerald Escape Beach Resort also viewed

Royal Decameron Montego Beach
4 of 5 stars 1,667 Reviews
Montego Bay, Jamaica
CHECK RATES! ABS:HotelCheckRates-d531845?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Toby\
4 of 5 stars 255 Reviews
Montego Bay, Jamaica
CHECK RATES! ABS:HotelCheckRates-d263559?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Half Moon, A RockResort
4.5 of 5 stars 538 Reviews
Montego Bay, Jamaica
CHECK RATES! ABS:HotelCheckRates-d148799?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 62 hotels in Montego Bay, ranked by popularity »

Been to Emerald Escape Beach Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Emerald Escape Beach Resort

  • Emerald Escape Beach Hotel
Address: A1, Jamaica
Price range (per night):* 67 AUD - 128 AUD

Owners: What's your side of the story?

If you own or manage Emerald Escape Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing