ClubHotel Riu Mambo is one of the best hotel here on Puerto Plata. Excellent customer service. From our room you can see the stunning views outside, the beautiful ocean and inviting pool. Had an amazing experienced here, its Memorable. Foods are also great. Nothing i can say bad but perfect for a vacation. Highly recommended.

Went to the riu mambo 11th to 25th of jan loved it.The staff were really helpful the rooms were a bit dated but very clean, the food was really good never went to the steak house or italian cos you have to book before 7am and I want a lie inon holiday. went on the mega truck trip it was great did the horse riding loved it.Helen the Thomas cook rep was really helpful.Speaking to people some have been 10 times or more I can see why. Hope to return next year.

We very rarely go back to the same place twice with so many places to see and experience in the world.
We first went to Mambo in 2008 and when it came up again at a great price we wondered why? Reading feedback on here and finding out about the closure and refurbs etc we wondered if we should risk it. We were glad we did. It was just as good as the first time. Maybe we are just laid back Brits but we had no complaints at all. Rooms, food, service and facilities all good and in our case for the price we paid top value for money. Sure they could still do with investing more money, for example the gym but on the whole it was obvious they had been trying by renewing seats, loungers and other fixtures and fittings. Everything seemed in a good state of repair around the place.
The main reason we went back was the variety of having three hotels to aim for when it came to eating and sunbathing and yet we spoke to people who had not moved from the one they checked in at.....unbelievable!!!
Wether it is able to survive the economic pressure only time will tell but If it came up again in a couple of years time I would seriously consider it again which would be a serious change for us, only Moon Palace has ever been given the consideration of a third visit!!!

I have just returned from a two week holiday at this resort. It was amazing from all aspects - all staff were extremely pleasant. The rooms were comfortable and very clean, you had an enormous variety of food which was of very good quality, the layout of the resort complex is excellent and the lit pathways between hotels make it very easy walking. The weather was gorgeous, the beach is virtually on your doorstep and the area surrounded by palm trees - thus giving you a choice of sun or shade. Excellent value for money. I would definitely recommend this hotel and will most certainly be going back in the future