very unfriedly Mr Potrazo especially was very rude
as an accor member they had refused me entry at 1 PM telling me that the room was not ready and that the time is 3PM , that is non sense when th check out time is 12PM
The AC does not work Properly
they do not have sufficient electricity outlet
The TV set old fashion and very badly located in the room
But the location and overall cleanliness is acceptable
the policy of charging more when two guests are in a room ( couple ) is against the accor's philosophy

I've been in this place at least 10 times for the last 2 years and i hightly recomend it. The food is great, Good food prices. Very clean, Front desk the best. 24 Hrs security makes you confortable,a nice market one block away, Terrific breakfast. All it needs to be perfect is a pool and more parking space.. Right on the center of el conde. ( ciudad colonial) All in all a wonderful place. Again i recomended . Thanks Samuel and staft.

Stayed in room #424 - Very, very small. Clean. No big deal of a hotel. Good Value for the money. Good Breakfast. Zero ambiance.

Try the Mercure Comercial in the heart of the Colonial Zone, and you will be pleasantly surprised. As a woman traveler, I was a bit nervous about visiting Santo Domingo on my own, but I needn't have worried ~ it was a delightful stay at the Mercure. A computer was available in the lobby to check e-mails, and the front-desk staff were very helpful and spoke English. The room was the type you will find in Europe, small but charming. The door had a deadbolt, which made me feel safe. The room was very clean ~ all tile floors. Price was quite reasonable. I had a small problem with over-charges for the mini-bar, but it was quickly and pleasantly resolved. I don't know why some reviews have mentioned mold and bugs ~ no sign of either in my three-night stay. I would highly recommend the Mercure.