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Holiday Inn Santo Domingo: Traveller Reviews

3.5 of 5
Avenida Abraham Lincoln # 856, Santo Domingo 3164, Dominican Republic
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Holiday Inn Santo Domingo
Ranked #15 of 67 hotels in Santo Domingo
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    22
    10
    7
    5
    2
Date Rating
Miami Beach, Florida
1 review
“Beautiful Hotel but.......”
3 of 5 stars Reviewed 28 September 2011

When I looked at this hotel online I was like WOW!!!! Really? This is a Holiday Inn. Then I arrived and was like Double WOW!!!! This is even better than I expected. Very friendly, professional and informative staff and management. The ambience, cleanliness and service was unmatched. I also stayed in room 404. I did notice a musky, mildew smell on the first day and also experciened problems with the air condition (changing just 1 degree) even made you freeze or melt but in the big scheme of things I quickly got over that and the mildew smell went away after the first day. Or maybe I just got use to it. At any expense I loved thelook of room, the complimentary internet and the bathroom and shower were nice.

Now for my but.......the acoustics in this hotel are absolutely horrible...You can clearly hear the conversations of people in adjacent rooms and in the hallways, if someone knocks on the door across from you or beside you it sounds like they are knocking on your door. Also, you can hear people having sex above and beside you as if they were in the same room as you were. Well, that may have been my fault...Sorry neighbor! But truthfully the walls are paper thin!!!

My final gripe is ...You know the little "Do Not Disturb Sign" the hotel gives you to put on your door well apparently that doesn't mean anything!!!!! I put that sign on my door everyday and yet and still like clock work at 8:00 everyday the Housekeeping Staff bangs on your door like the police until you answer and tell them to go away!!! The sign is basically a waste of money or for decoration purposes only because the Housekeeping Staff totally ignores it!!

As much as I love the look, the feel. the price and the customer service of this hotel I probably wouldn't stay here again because of the acoustics and being disturbed everyday by housekeeping despite the Do Not Disturb Sound...I want to give the hotel a 4 but I can't because inspite of all of it's positives the negatives are to overwheming to ignore!

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“First visit to Dominican Republic - early September”
4 of 5 stars Reviewed 28 September 2011

I found this hotel to be very clean, staff are very helpful and friendly. Further to this, breakfast is great as lots of food choices, however, a little pricey.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Good hotel, good location could be better!”
3 of 5 stars Reviewed 18 September 2011

Good hotel, good service, but could be better. Service in restaurant is slow, also in the roof bar?

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Vila Velha, ES
Top Contributor
152 reviews 152 reviews
Reviews in 112 cities Reviews in 112 cities
120 helpful votes 120 helpful votes
“Perfect for my Business Trip”
5 of 5 stars Reviewed 4 September 2011

The hotel staff is very friendly and helpful. The garage of the hotel is free which was good because I had rented a car for my 5 days. The breakfast is really good and the choices are much better than in a regular Holiday Inn in the States. The room is spacious and the bed was very comfy. Pool on the top is big enough for swimming and the gym is small but has enough for a little work out. The thing about the noise from the street is true (as mentioned in an earlier review) but did not bother me. Room service and restaurant is good. Overall a great hotel and I plan to stay there again. One tip: Just across the street on the corner is a really cool restaurant; its name is "MITRE". Great food, excellent service, great music, cold beer .

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed 20 August 2011

The hotel is design, very confortable , modern and clean. Staff is very corteous. The swiming pool on the roof is very cool. One of the best hotels in Santo Domingo. 10 minutes walk to the Blue Mall. Free Internet in the hotel.

  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Santo Domingo

Avenida Abraham Lincoln # 856, Santo Domingo 3164, Dominican Republic
Price range (per night):* 129 AUD - 225 AUD

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