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Occidental El Embajador: Traveller Reviews

4.0 of 5
Avenida Sarasota 65, Santo Domingo, Dominican Republic
Hotel amenities
Occidental El Embajador
Ranked #6 of 67 hotels in Santo Domingo
4.5 of 5 stars 186 Reviews
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186 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Royal club(4)
  • Pool area(4)
  • Room service(3)
Traveller rating
    100
    56
    7
    16
    7
Only show reviews for Family (15) | Couples (23) | Business (113)
Date Rating
Santo Domingo, Dominican Republic
1 review
1 helpful vote 1 helpful vote
“An Excelent Option!”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

We used this hotel as a supplier and our experience has been excellent. Service staff, the care and detail they have with their guests are exquisite. Their Hospitality, good manners and above all human warmth. Their Breakfast is Just Delicious, very complete with a lot of options to choose.It is the best option when you think of a hotel to stay in Santo Domingo.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Vanessa T about Occidental El Embajador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Not a great hotel for the money.”
1 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I stayed here for a business trip and picked this place because of the inclusive breakfast (which was good) and the wireless Internet, the Internet never worked properly and the tv from the early 90's did not work during my stay. Lucky for me I only booked two nights of my 4 night stay and switched to the Jaragua Renaissance and gave up free breakfast and wireless Internet for comfort and better working high speed wifi. Do not book this place if you are looking to work from hotel or comfort.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask rjrmia about Occidental El Embajador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aurora sagredo, Director of Sales at Occidental El Embajador, responded to this review
6 February 2012
Dear Mrs. Rjrmia,

Thank you for taking your time in writing a feedback on your experience at Occidental El Embajador. We count on guests comments to provide a flawless service. Unfortunately, I regret you happened to stay at the hotel during the week when we made major changes. Indeed, Monday we finished replacing all the televisions in the guest rooms, all our TVs are now 42” flat screen .
Also at the same time, in order to guarantee an excellent internet service, last week we switched the internet cable connection to Wi-Fi and like any technical change, this caused a temporary inconvenience of which our guests were notified upon check-in.
However we are glad to hear that you enjoyed the buffet breakfast, and I trust we will have another opportunity to serve you in the future.

If there is anything I can assist you with on a future at Occidental El Embajador, please feel free to contact me.

Aurora Sagredo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Great multipurpose place with Caribbean charm”
5 of 5 stars Reviewed 14 January 2012

I was in the hotel for 2 months last year for a business trip and have come back (being 2 more months, also for business) for several reasons:
- large and super clean rooms
- gorgeous pool area
- nice restaurant in garden (btw, huge garden!)
- superb location at downtown (walking distance of several restaurants)
- good breakfast with variety of meals
- superb service
- complete business center
- ...
Next time I visit Santo Domingo for business or pleasure, I'll stay in this hotel for sure!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask XXGG about Occidental El Embajador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

We celebrated our Wedding in El Embajador Hotel and we couldn't have asked for a better experience. The dervice and staff were 5 star. We had about 30 Rooms booked for all the out of town guest and everyone was had positive things to say about the hotel. Overall an amazing experience and would completely recommend this hotel! The Food led by Chef Alberto was also top class!

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lourdes B about Occidental El Embajador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
“Very Good Hotel, Excellent Service, Location - Executive Club a Must”
4 of 5 stars Reviewed 9 January 2012

We recently stayed for 5 nights and really enjoyed our stay. We did not book the executive club, but they kindly upgraded us to it after seeing a room on the 3rd floor. The difference in money is definitely worth the Club, I think it's about 20 dollars per day. Every guest receives a free breakfast buffet - and it's amazing. But the Executive floors also get snacks (a selection of breads, meats, cheeses, salads, etc.) twice a day, premium service, and much nicer rooms. Also, it's not as noisy from the events they host in the lobby level function areas or the garden tent. It is true that garden tent parties can be noisy. There was one while I was there it took a little while for me to fall asleep. We had a great view of the city and the ocean from our room and I loved sitting out on the balcony in the afternoons. Overall, the rooms are very large and clean. Not the newest, but very comfortable.

The common areas are amazing. The pool area is incredibly relaxing and clean. The gym is brand new and one of the best hotel gyms I've seen in a while. They also have a tennis court, and raquets and balls for you to borrow (all free). We spent a considerable amount of time using these amenities and they really make the difference, in my opinion, from other hotels in the city. For example, the Intercontinental has smaller but nicer rooms, but you cannot even compare their paltry pool and gym (no tennis) to the Embajador. The common areas will keep me coming back.

The location is also excellent, so it's a win-win all the way around. We'll be back.

Room Tip: Pay for the Executive Club and ask for a room with a view of the ocean.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Therealness about Occidental El Embajador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Occidental El Embajador

  • Occidental El Embajador Santo Domingo
  • Occidental El Embajador Hotel
Address: Avenida Sarasota 65, Santo Domingo, Dominican Republic
Price range (per night):* 111 AUD - 211 AUD

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