I have stayed at the Hotel Embajador a couple of times and always look forward to returning.
The service and food is excellent.

I will definitely also recommend their sister hotel in Punta Cana; the Occidental Grand....you would not want to leave......

R. Manuel

Some friends and I went to visit another friend of ours that just moved to Santiago, and we decided to spend 5 days in Santo Domingo for New Year. It was amazing!!! It was not my first time in the DR, but I never been to such a nice city hotel! The classic yet very fresh look of the hotel, the very helpful staff, the amazing breakfasts, and of course the beautiful gardens made our stay very enjoyable. The smiling staff helped us a lot with all kind of info from must-see places in the city to night clubs! The food was excellent! The rooms were very spacious and clean, the closet very neat and have a very big balcony which was perfect for my smoker friend. The only thing is that room didn't have a flat screen TV, whereas our other friend's room was updated . We asked at the reception why our room didn't have one, and he was very accomodating; he apologized for the inconvenience, moved us to another room that had one and told us that all rooms were having the TV's changed by the 31st of January. We enjoyed one day at the pool and spa and it was incredible!!! the gardens give a nice touch of nature in the concrete of the city. All I know is that I m sad to be back, and that I m definitely going back to this hotel!

I selected this Hotel El Embajador because it was near everywhere in Santo Domingo. I was planning to stay 4-5 days and extended to 9 why? very simple, great hotel, very clean and nice rooms , good people and excellent service, excellent food, good wireless included, nice bars, excellent business center and service. I liked very much the room service and specially the rooms with the balcony with a nice view. I enjoyed the spa and the restaurants too ,they were excellent.
Something to add is the tide security at the hotel and sorroundings, they have security everywhere and very polite people. The guys ate the front desk are very corteous people and bilingual, nice fellows.

they must have hired help with the online reviews. the hotel is outdated, frayed, and has a nasty habit of booking 3-4 day weekends in their party tent which is guaranteed to keep anyone up who has a habit of going to bed before 3 AM. Most of the staff is very friendly and tries to help, but of course, only to their ability. the rest is decent, just don't purchase overpriced meals, drinks, and enjoy the spectacular pool,comfortable if outdated room, and pleasant neighborhood.