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Hotel Palacio: Traveller Reviews

3.5 of 5
Calle Duarte 106 | Colonial City, Santo Domingo 10211, Dominican Republic
Hotel amenities
Ranked #4 of 67 hotels in Santo Domingo
4.5 of 5 stars 138 Reviews
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138 reviews from our community

What travellers say about this hotel
  • Zona colonial(6)
  • Rooftop pool(4)
  • Rooms are spacious(3)
  • Very nice(3)
Traveller rating
    74
    40
    20
    1
    3
Only show reviews for Family (19) | Couples (48) | Business (10)
Date Rating
Refcon2023
Winter Park, Florida
Reviewer
5 reviews
8 helpful votes
“Good location, good value, good hotel.”
4 of 5 stars Reviewed 20 July 2010
2
people found this review helpful

We recently stayed here for two nights in early July, with our 6 year old. Great location, a half block from an all pedestrian blvd. that cuts through the "old town" area, and blocks away from all the sites in the in the colonial zone. The hotel itself is really a historical gem. Not fancy, no frills, but a cool historical building with a great deal of character. The room we stayed in was large, with a large terrace that opened up into the courtyard. The rate included breakfast, which was quite hearty. I would absolutely recommend this hotel to anyone coming to the colonial zone.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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travelaroundny
New York City, New York
1 review
1 helpful vote
“Great hotel, perfect location”
5 of 5 stars Reviewed 9 July 2010
1
person found this review helpful

We stayed 3 nights. My wife, 2 girls 12/14 and me.We booked with expedia. Nice hotel, great service, nice room. Location is perfect to walk around to all important places in the colonial city.

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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notpracticing
Indianapolis IN
Contributor
19 reviews
29 helpful votes
“Fabulous room and beautiful building, but otherwise average”
4 of 5 stars Reviewed 9 June 2010

One of the biggest and nicest rooms I have ever had, in a beautiful building. Like staying in a castle. Well located in the old town, everything a short walk away.

Wi-fi is extremely spotty and undependable. I spent a LOT of time walking all over the hotel seeking a signal, and usually ended up at an internet cafe a few blocks away.

Staff was competent if indifferent. On the same trip I stayed at Hotel Atarazana for a few days. It was exceptional in every way, and less expensive. .

  • Stayed April 2010, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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BahamaMama27
Providenciales
1 review
“Great Hotel!!!”
5 of 5 stars Reviewed 21 May 2010

I loved staying at this hotel. There was this romantic old world feel about it. The rooms were spacious and clean. I also love the location, as it was right in the center of town. I would definitly go there again!!

I'm glad i too Tripadvisor.com's advice when choosing a hotel to stay in on my vacation!

  • Stayed October 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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FidaAndTony
Pennsylvania
Senior Contributor
26 reviews
43 helpful votes
“Excellent Tranquil Oasis!”
5 of 5 stars Reviewed 9 May 2010
1
person found this review helpful

We'll try to stick to the facts without the fluff.

Would stay here again without hesitation. If you reach out to the staff they will embrace you like family. EVERYONE was attentive to our needs: Front desk, Maid, Supervisors, kitchen staff, Bell Hop, and even the owner George.

Our first night was in room #130. You get what you pay for. Bargain basement price = bargain basement room. Avoid like the plague. Although clean, it was VERY small, with a horrible view from the window.

Rest of the week was spent in room #128 ... Now we're talking! What a room! And a private balcony to boot!

Breakfast = FANTASTIC! Prior to our going I read reviews where people were complaining of the $9.90 price (including tax & tip mind you), and that you could get a great breakfast for much less just around the corner at "La Cafeteria".

Right! I'm going to sit on a stool in a non air-conditioned hole in the wall, in 80-degree + weather, so I can save a few bucks. Get real. The 10-bucks is a bargain. And white table cloths in an air-conditioned room or, in a beautiful courtyard shaded by huge umbrella's. And the breakfast is complete. Anything and everything you would want. PERIOD!

The included FREE parking is fantastic. ... Oh, and the rooftop pool, unbelievable. Well worth a full afternoon of leisure and relaxing.

Delicious espresso is available (free) 24/7.

We took pictures but the ones already here are sufficient to give you a feel of the place.

Again I mention, extend a hand of friendship to the staff (say more than 'hello') and they will treat you like family. After a few days when we would get back to the hotel, it really did feel like we were home. The staff was that nice.

Enjoy!

  • Stayed April 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hotel Palacio Also Known As

  • Palacio Hotel Santo Domingo
  • Palacio Santo Domingo
Address: Calle Duarte 106 | Colonial City, Santo Domingo 10211, Dominican Republic

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