I recently travele to Curacao with my family for Thanksgiving holiday and can safely say that I have never stayed in a hotel that I was more dissatisfied with than the Curaco Plaza Hotel and Casino. This is due in large part to the laziness and poor attitude of the staff. When we arrived, it took an extremely long amount of time to check in and I was also asked to pay for the room up front as opposed to when I checked out of the hotel. The attitude of the staff was the most ridiculous display of customer service that I have ever witnessed. I realize that things move a little slower on the island than in the U.S. but every issue that we had with the hotel was handled with a terrible attitude. We arrived on our floor and it appeared to still be almost completely under construction. The walls were open and exposed leaving wires and drywall exposed as well. Our room ( which was not the model we paid for) was left open by the cleaning staff whom had never finished cleaning prior to our arrival. After a long flight, my fellow travelers and I were ready to relax, instead I had to inquire with the front desk as to why the room wasn't neat and clean before we arrived. Once again, I was met with a poor attitude at the front desk and a poorer attitude by the housekeeper who begrudingly walked up to our room ( in flip flops) to put the pillow cases on our beds and clean the bathroom.
It was one thing after another from check-in to check-out a few days later. The only staff members that I found to do a great job were the bartenders. I wanted to speak with the manager on staff only to learn that the general manager wasn't ever on site. I would have expected more from this hotel based on the reviews I had read but it was a gross dissappointment.

Enjoy the room and the dinning. The fort is interest as it is an old historical site. The location to shopping and the flea market was perfect. Swam and went diving off the shoreline at the hotel. The water was perfect temperature, bottom sand at the waters edge, the coral beautiful. There are plenty of beautiful fish.

the hotel is in the middle of the "city" and the city is not noisy. Ask for the low rise with a balcony. We paid $130 plus plus which was a reasonable price for what you get.
Wifi and multi channel tv was included. The rooms are clean but tired. They should invest in better pillows.
The staff were accommodating but not overjoyed to see you.
Yes there are moskitos by the pool in the reception but heh, welcome to the tropics.

There is no information in the room of what's available so we didn't eat, use the pool or the bar.


Anyway it's far better drinking and eating by the pontoon bridge watching the world and it's wife go by.

We've been in a lot worse for more money- just don't expect 5 star

the entire family loved the plaza...Could not have asked for a better location, walking distance from everything there is to visit...Rooms were clean and the staff was always helpful...
Will not hesitate to go back.