This hotel is all about the staff, some comments, make me sick. The staff give their best to make, all of us happy. I feel sorry that we miss Mr. Grubanov, however we will see each other next year..I wish the best for all the wonderful people in Tainos...

Dont give a ... about the stupid comments and keep a good work.

Zolika And Irene

I stayed at the hotel in mid Jan. The staff and hotel manager were the most helpful and friendly team I have ever encountered in a hotel. The staff were also wonderful to my 8 year old son who was encouraged to join in poolside games.

Entertainment was superb. There was an excellent choice of food.

I was really pleased with the "extra efforts" put into to our stay, for example, champagne and canapes given to us by the hotel manager just before our departure. I would definately recommend this hotel as a great place to stay!!

We arrive on jan 9-16 with our 2 children ages 5 and 9.

Check in was quick and smooth. The first bungalow that we were assigned to had an army of termintes climbing on the wall so on the next day we transferred to another bungalow on the second floor. Thanks claudia and annao Our bungelow was kept clean and was newly renovated. One critisim, the room need new bed and furniture.

A big hello and thank you to Dejan the gracious Gm. He is approachable, personable! You rock! You are an amazing leader and it shows.

Let's talk about the food. For cuba standards it is excellent. Where do I begin.. The bread is freshly baked, still warm and outstanding. Nice crust. Flavorful sauteed large prawn. This resort has beautiful delicate baby green leaf, romaine, english cucumber, spanish onion, corn, stilton cheese , reggiano parmesan.. The food stations are kept very clean and the kitchen staff are very pleasant to the guest. The tainos kitchen team should train the kitchen staff at the lagua azul how to cook ! This food had flavor, well executed and staff cooked from the heart compared to the lagua azual where the food was bland, serious fly problem at the buffet.

The chiildren enoyed the lucys club and the mini disco club.

We were very well supply with drinks from the waiters at the pool.

We went on a trip to havan and i booked it with sunwing. Family of 4 cost us $250 from 8am-7pm. The guide was knowledgable but i could have taken a taxi for $150.

This resort has excellent service and we shall return in june.

- Great resort! Small enough that nothing is a long distance walk.

- Beautiful Beach; Sparkling Clean Pool; Good Food (A little repetitive though!)

- The only thing that would have made it perfect, would be if the "other" visitors would be considerate of those around them. I understand you weren't raised in "POLITE" Canada, but have some manners people! Wait your turn, Lower the volume, etc. etc.

- Star Friends (Entertainers) rock! Get to know them, and you're vacation time will improve vastly!

- Guys if you like to play soccer (football if you're European!) make sure you bring your runners and join Fernando, Julio, and others at the tennis courts (Usually starts around 5:30 pm)

- Most visitors to Cuba bring items to hand out that they no longer want or need. ie. Clothes, Shoes, Makeup, Toiletries, Toys, School Supplies, etc. Everyone in Cuba appreciates anything little thing you have for them: The Maid, The Bartender, The Entertainers, etc. BUT... We've chosen to bring items for the kids in the orphanage in Matanzas. (Matanzas is where most of the resort staff live and is about 40 minutes from Varadero). No one there speaks English, so this time we took our friend Elvis (Star Friend) with us to translate. Let just say it was a very moving experience for Elvis, and he wants you all to know, that if you're interested in going to the Orphanage, he'd be more than happy to go with you!!! (And if you choose to stay at a different resort, that's not a problem! I can give you his contact info!)

Enjoy the sun and sand!