Spent two weeks at Los Galeones. It was our second trip to this resort and it was good to see the wonderful staff, Nancy and old friends again. However the road to the resort is considerably worse than the last time we were there and we didn't believe that could be possible. The buses are beautiful but the road looks as though it is in a war zone, huge holes and the bus just creaps back and forth, back and forth trying to avoid the potholes in all over 2 hours of torture. The shuttle from the resort to the sister resort of Sierra Mar only operated a couple of times while we were there and there was no wine at all, sometimes no mint for Mojitos and the stock of liquor was really limited, plenty of rum but very little of anything else, not even cream for Spanish Coffee. The food was good but if you are spending more than one week there it gets very monotinous as the menu simply repeats itself and the choices and quantities are limited. It looks as though there is a real tightening of the belt with the owners but they are really shooting themselves in the foot because an all inclusive resort shouldn't run out of the things this resort was running out of.

This is so unfortunate as the staff are wonderful and try their very best to make everyone feel welcome and looked after. The entertainment at night was very good and the atmosphere lovely. Sadly, as much as we like the resort and the staff we will definately not be returning to this resort. I think the road has finally taken its toll!

We just returned from Los Galeones and not sure if we would go again - don't think so. This was our second time - and things have changed a lot. The road in/out is terrible, 2.5 hours of major pot holes and ruts, pure misery. The staff is great, the beach is lovely and private. Lots of stairs but not a problem. The food disappointing, no screens on the patio doors, noisy airconditioning, very noisy village. Hard to get a good nights sleep. Seems to be under new ownership and on a very tight budget. The price was good but the long horrible drive was not. Strongly recommend buying the VIP Service at the airport - makes all the difference.

Los Galeones is definitely a unique location and therefore caters to a unique segment of the market!
If your desire is to enjoy picturesque scenery, quiet relaxing environment with out the pressure of organized activities you will enjoy this property!
Cuban food is bland, but good. The a la carte menu offers basic food well presented!
Many of the guests are return guests of anywhere from 5 to 15 years.
Staff is excellent in offering personalized services
If one considers vacationing in Cuba, you must accept that supplies, due to the embargo, can be restricted, electricity can be sporatic, though the Hotel has it own generator.
The Hotel consists of five singled floored wings all offering excellent views.
The rooms are twin or king sized furnished., all with their own balconies.
Steps to the beach have become famous (300 on youtube) with Luvy the dog !
Daily BarBq on the beach.
Nighty local music and one noon time BarBQ pool side and weather permitting an evening "Cuba Night "with pig roast!
Have been to Los Galeones 9 times in 8 yeaars!

Our first visit was in Nov 08 & we will definitely be enjoying a return trip. This is a beautiful area and a perfect getaway for those who appreciate an adventure and something other than the oversized, overindulgent resorts that seem to be the norm.
We found the staff to be very friendly and always willing to help.
Chivirrico is a wonderful little town, very friendly folks....warm and happy to talk and show you around. The beach is very private & beautiful, and the walk down and back up again is not a bother at all. We actually made the beach/town walk up to 4 times a day!!
We are very low maintenance travellers and don't expect perfection.....as long as the facility is clean and the staff is friendly and accomodating, we're happy! Meals are also not a priority for us, so we don't really miss a buffet where we are more apt to overindulge......haven't found a hotel in Cuba with 'stellar' food at any time. The food was quite good for a small facility, and the wait staff was excellent. We also ate with the locals in town and absobed some of the local culture. After an evening visit to Sierra Mar, we were happy to return to Los Galeones and much prefer it to the larger resort. This hotel and the area are a definite two thumbs up from us, can't wait to return!! We also took the full day bus trip into Santiago......gave us an idea of where to go for the next trip.....although next time we will be renting a car. Don't like the fact that at each stop the locals mob the tour bus and are quite annoying. You don't find any of this in Chivirrico, the locals never ask for anything at any time and it's much easier to blend in. This area of Cuba is very beautiful and the poor road conditions only add to the total adventure. Truly a photographers paradise. Not everyones 'cup of tea' which makes it great......not going to ever be overcrowded. Enjoy!!