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Hotel Brisas Los Galeones: Traveller Reviews

4.0 of 5
Carretera a Chivirico Km. 72 | Chirivico, Guama, Cuba
Hotel amenities
Ranked #1 of 3 hotels in Guama
4.0 of 5 stars 50 Reviews
21 October 2008 -
Piwackit
 
 
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50 reviews from our community

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Piwackit
Toronto
2 reviews
5 helpful votes
“Say NO to Brisas los Galeones”
1 of 5 stars Reviewed 21 October 2008
5
people found this review helpful

TORONTO - (a rewrite - lost original and this is a synopsis)

No way, I won't go. Its time for my annual trip outta here and I after much thought, Galeones will never be again.

I don't believe one should have to 'work' at having a vacation -- I'm already city/work fried...I don't want to compromise on selfish indulgence. I will not again.

Food - abysmal

The bar: Day 2, ran out of lime/lemon, out of beer 1/2 the time, no mint -- oops.,

BBQ on the private beach? - never mind. Didn't happen until the final day when everyone was too sick to enjoy it. Some pandemic had attacked our hotel and its sister hotel down the road -- 2.5 days out, I was.

Private Beach? so neglected that one afternoon down there, pretending you're Robinson Crusoe is quite enough.... tiki bar, long deserted, BBQ -- same; beach itself, very dangerous with natural detrius -- not good for bare feet.

Rooms were swell. Staff changed me after the first nite because they felt my room was not up to snuff. And they were quite right. Didn't have to say anything though -- good work with that. Clean too. Enjoyed the daily staff -- the few without guile.

Staff -- how gullible are you all? I read the reviews before I went down. I knew one was to stuff their suitcases with gifts for the needy staff and families..... or, the black market -- and even that's okay. who cares. Me, I do, I care when I feel I'm essentially paying twice for a mediocre vacation. This giving of toiletries, clothing, etc.,.... is not good will, it is posturing and guilt absolving -- exploitation is exploitation. You're doing it. Live with it. Cuba is the most corrupt vacation destination I've ever been to.

I fear that I must skip the horse ride story (highly recommended!) and advise all travellers to do whatever they feel necessary to protect their money. My Canadian dollars were stolen from my safe. Cuban money left behind. My Canadian dollars, in a separate purse, inside my vault were missing when I packed up to leave on the last day. Perhaps taken while packing, grabbing a coffee (great coffee!!!) 5 mins. out of the vault, in my knapsack.
All rooms have ground/hillside accessible balconies.

I'm not going back.

  • Liked — The terraces were cozy and provided lovely views
  • Disliked — The food and drinks were either very bad or unavailable.
  • Stayed November 2007, travelled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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GG_TO
Toronto, Canada
2 reviews
13 helpful votes
“Gorgeous Scenery, but Hotel Needs Improvements”
3 of 5 stars Reviewed 20 September 2008
10
people found this review helpful

I stayed in Brisas Los Galeones for one week in April 2008, and I would like to write unbiased review, to help fellow traveler (I find some reviews of this hotel are simply exaggerated):
- The best part of the vacation is the true beauty of this part of Cuban coast. Going to the hotel from airport is very exciting, scenic ride (the road is in dire need of repair, as stated in other reviews).
- The hotel itself is very small, on top of the hill, and the view is fantastic. Waking up and hearing farm animals across the hill was very charming. However, my bed was very uncomfortable, and if I had it four years ago, when I was battling my injured back, I wouldn't be even able to use it. Air-conditioning is very noisy - useless when you are trying to sleep. Watter pressure is very low, sometimes non-existant.
- The food: much better than in factory-style hotels. The best I had in my three trips in Cuba. I found some of the dishes still too heavy (avoid bacon).
- The beach - after you descend 300 steps, you discover secluded paradise. However, bring watter shoes, otherwise, going into the watter will be near-impossible. The first four days of my stay, the sea was very rough, which made swimming very dangerous.
- Entertainment: live music in the evening, in dining room. All musicians I heard were simply brilliant. After that, unfortunately, there is nothing else to do but drink.
- Trips: take one at least. Get out of the hotel, and Sierra Maestra will overwhelm your senses with joy. If you want to do something on your own, be aware: roads are horrible, and taxis are hard to get.
- Conclusion: this could be one of the best tourist destinations in Caribbean. However, some serious investments are needed, to make it a true gem. This way, it will stay popular with less-demanding, low-paying, senior tourists from Canada.

  • Stayed April 2008
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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playa450
Montreal, Canada
Senior Reviewer
8 reviews
54 helpful votes
“Only for people who will appreciate”
5 of 5 stars Reviewed 11 April 2008
12
people found this review helpful

My wife and i have just returned from this amazing hotel, actually sanctuary would be a better word to describe this place and i debated weather i should write a review in order to keep this gem as secret as possible but i'm not that selfish and just hope to be able to return for years to come. It is difficult to explain my experience at the los galeones but this was our 26th trip and we have found what we were looking for, if you are not a sociable person or if you expect 5 **** amenities and are not willing to use or learn basic Spanish ($4 at wallmart) please do not go to this resort and [-] on every-one's parade but if you are saddle up and ride.
Even though this is a small resort you have many options, if you are fit and adventurous you are minutes from amazing trails in the sierra mountains and minutes from people who have never seen tourists before, you can get a local guide from the town of Chivirico or just get a few beers and sit in the center of town and mingle with the locals (my personal favorite) but if all you need is 100% peace and quiet just head down to the beach and enjoy the breeze and yuamar and illian will take care of you, no worries

People often mention older guests at this hotel and it's true THANK GOD i have met enough drunken idiots to last a life time and this time was able to enjoy amazing conversations with some fantastic people and have returned a much better person because of this, thanks to all of you for this wonderful experience, your send-off is engraved in my memory for ever.

If you plan to visit this resort and wish to bring things for the people i know that yomar at the beach bar likes to speak english so an english/spanish dictionary would be nice, Illian the lifeguard really needs running shoes (white sneakers size 42) Josée at the reception would love a soccer ball and "lovy" the resort dog and mascot could use ear drops for mites, the rest of the people say that toiletries are the most expensive and difficult to get so tooth paste, tooth brush, soap, and things of this kind will be appreciated, if you have a thrift store in your area buy some t-shirts and shorts of all sizes and you will find some one who will need them

ENJOY CUBA

  • Liked — location location location
  • Disliked — nothing
  • Stayed April 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kat4662
Middleton, Canada
1 review
4 helpful votes
“Twice the Charm”
5 of 5 stars Reviewed 6 April 2008
4
people found this review helpful

We have recently returned from a week long (27 March 3 April) and our second stay at Los Galeones, and it was great. We enjoy the atmosphere of the small hotel. The staff works hard and they make the very best of everything that they do and don't have.

For us the steps (approximately 300) to the beach are not an issue, nor is the hill to town. The weather during the day was terrific and each afternoon provided some much needed rain and pretty intense thunder and lightening. There was only one power outage and it was for only a short period of time, so a small flashlight is a handy item to have with you.

The food although not spectacular, was plentiful and always well presented. Nothing like the fresh fish at the beach bar for lunch on a regular basis. The nightly live entertainment was excellent as always.

It was a relaxing, enjoyable, and quiet week to get away from it all. If that's what you're looking for then this is the place for you. We will definitely be going back!

  • Liked — The small size
  • Disliked — There seemed to be an issue with the sewer, the stench was not pleasant.
  • Stayed March 2008, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NickFromHamilton
Hamilton, Ontario
1 review
11 helpful votes
“Great Way to Unwind”
5 of 5 stars Reviewed 4 April 2008
11
people found this review helpful

I just returned from Los Galeones. I went by myself for my first trip to Cuba. I will preface my thoughts/observations below by saying the whole vacation was beyond excellent and I definitely appreciated the whole experience.

Los Galeones is probably best for those who don't want to go to "Factory" resorts of 200+ rooms, organized activities, and buffet line ups. Los Galeones only has 32 rooms and is adults only. The staff are absolutely wonderful! They are so friendly. As well, I really enjoyed meeting all the guests and even though I was traveling by myself I was made to feel at home and made new friends. The view offered from Los Galeones is unbelievable since it is on the hill.

Los Galeones is located about 2 hours from Santiago de Cuba Airport. The main road leading to the resort is interesting at best. There are many potholes and some sections of the road were water-logged. I would suggest taking a bus/taxi to get around because when I was there, a couple of rental cars belonging to some guests were damaged pretty good. Los Galeones is affiliated with Brisas SierraMar, where you can go there to eat, drink and use their amenities. It is about 20 minutes in between the resorts and will cost about 5 CUCs (Cuban Convertible Pesos) each way including tip. I went to SierraMar originally for the day, but after staying at Los Galeones I found it so impersonal there and couldn't wait to get back. There are about 200 rooms at SierraMar and some access to recreational equipment/trips, but they are in short supply and may not be available.

There is one restaurant and one bar up at the resort. The atmosphere is so casual that people can go behind the bar and make themselves a drink. The bar is open until 1 AM. There is a wide array of liquors. There is beer and wine. I did not like the juice, it was not the same type here. The water is very safe and clean to drink. Don't expect fancy food - however, that being said, their a-la-carte menus offer quite a few options and the food in my opinion tastes pretty good. Breakfast is part buffet and you can order eggs & bacon from the kitchen. Lunch and Dinner are a-la-carte. Breakfast runs from 7:30 - 10 AM, Lunch runs from 12:30 - 2 PM, Dinner runs from 7 - 9:30 PM. There is live music every day at dinner. Most nights we passed the hat around and threw in a peso or two. After dinner, a lot of us gathered outside the bar for the rest of the night.

The rooms are pretty basic. I stayed in the 100 block of Rooms, which offered out my front door a view of the town of Chivirico at the bottom of the hill of the resort and a view of the entrance and Caribbean Sea out my back door. However, it's the set of rooms located farthest away from the main area. The 200 block of rooms offer the best view of the Caribbean Sea. The 300 block of rooms offer a great view of the sunset and mountains and are closest to the main area. The 400 and 500 blocks of rooms are directly fronting the main area but face Chivirico and the Mountains - very little water to see. I had a TV in my room which received local TV, Showcase, CTV, CNN, and TNT. A few people said they had a refrigerator, but I did not. I had two twin beds pushed together. There was an air conditioner in the room, but it can be a bit nosey. The beds were a bit on the firm side and the pillows were really firm so if you need a soft pillow, I would suggest bringing one. I could not open the balcony glass door because there was no screen door. Someone I met said she brings down some netting and affixes it to the door so she can have the door open. I received quite a few mosquito bites while outside and there are small creatures like crabs, lizards, etc. that pass by outside the room so I kept the doors closed. I had a desk in my room with a little dinette table. A great feature in te room is a small safe. I felt great knowing that I can put the 25 CUCs for the departure tax, passport, etc. in a safe place while I was at the hotel. There were a couple of small lamps and one oddly placed overhead fluorescent in the corner. In the bathroom in my room, I had a small hairdryer with a couple of overhead lights. The water pressure in my room was a little weak and it took a few minutes for the hot water to kick in. I would recommend bringing a couple of flash lights as the power was knocked out a few times, not an uncommon occurrence. As well, I brought some small things for the cleaning staff as well as some small pesos for tips at the end of the vacation.

There is a private beach for the resort, however it is 296 steps down and is quite a walk. Be careful coming back up, pace yourself. There is a beach side bar that runs from 10 AM to 4 PM and they may have lunch if there are enough people down there. The sand is very dark. In the water, there is quite a bit of rocks/coral/sea weed, so I would suggest bringing water shoes.

Also, I went to town and walked down the road from the top of the resort. This is a very steep walk down and again, pace yourself coming back up. It probably takes about 20 minutes to walk each way. For every week you are there, you can received a complimentary massage. I found that very helpful at the end of my vacation as I pulled a muscle coming up the hill. In the town there is a small art gallery, a few basic stores in and around the square. There is a bank to exchange money. You can also exchange at the airport and also with the Front Desk. Someone told me the resort offers a slightly better exchange rate than the Airport.

So those are pretty much my thoughts/observations on Los Galeones. Again, if you want a place where you can go at your own pace, want to purely relax, to not have the hustle of big resorts, then this may be the place for you.

  • Liked — How personal and intimate the resort is
  • Disliked — Accessibility of Communications (i.e. telephone, internet, etc.)
  • Stayed March 2008, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Hotel Brisas Los Galeones Also Known As

  • Brisas Los Galeones Hotel
  • Brisas Los Galeones Guama
Address: Carretera a Chivirico Km. 72 | Chirivico, Guama, Cuba

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