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Casa Lilly: Traveller Reviews

Calle G Numero 301 entre 13 y 15 apto 13, Havana, Cuba
Hotel amenities
No photo provided
Ranked #127 of 282 Havana B&B and Inns
4.0 of 5 stars 8 Reviews
13 September 2011 -
JeanLacroix
 
 
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8 reviews from our community

    Trip type
Traveller rating
    5
    1
    0
    1
    1
Date Rating
hong kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A room with flea and the host is rude”
1 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

A room with flea and the host is rude

My first night at Casa Lily, I thought I was bitten by mosquitoes. The second night I was quite badly bitten and I requested for a thorough spray of the room. The third night I was eaten alive. I turned on the light and discovered flea in the bed! I waited till the morning to tell the host. Instead of apologizing, the guy was very rude and said, “This has never happened here. You should go see a doctor and find out why this has happened to you!”. I felt really insulted. I believe the problem was the blanket, which according to the lady, hadn’t been used since last winter. It wasn’t cold but the windows in the room didn’t close properly and the traffic was very noisy. So I turned on the air con and asked for an extra blanket. Somehow aircon noise is better than traffic noise!

I moved down the road to the President Hotel (asked for corner room facing the pool) and had a great sleep that night. My venture to a casa has obviously failed. Casa Lily has a great view, but there isn’t much hospitality to speak of. It sounds exotic to stay with a Cuban family, but it was actually very cold and commercial. Another US couple confirmed with the host they would arrive at 1am. The host just overslept and missed the door bell. The poor couple had to look for a hotel room with their luggage in the middle of the night. I am sure there are much nice hosts in Havana. I am just unlucky and the flea bites were painful and itchy for weeks!

Before my stay in Casa Lily, I stayed at Parc Central Hotel. It was a spacious, beautiful junior suite and the service is excellent. In Trinidad, I stayed at Iberostar Hotel, which is gorgeous and the junior suite is also spacious and beautiful (nice bar in the lobby). I found that in Cuban hotels, it’s worth upgrading to a suite as the rate isn’t much higher.

  • Stayed January 2012, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Fifi008 about Casa Lilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
4 helpful votes 4 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 13 September 2011
4
people found this review helpful

I had a great stay at Casa Lilly. Located in (Vedado) a few minutes from old havana and other attractions such as plaza de la revolucion, theatres, clubs and bars. The apartment is nicely decorated B&W contemporary design, cozy rooms, daily housekeeping, great view, the breakfast is great, very helpfull hosts they provided us with important info and arranged us a cab to Playa Santa Maria and later on to the airport, also they arrange a very good B&B in viñales for us while visiting pinar del rio. In the near "hotel presidente" buses departures daily to viñales and varadero. Lilly and Ramon speak fluent english, french, spanish and aparently Ramon speaks german too and some russian !!
i highly recomend Casa Lilly as the perfect place to stay in havana :)

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask JeanLacroix about Casa Lilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Experiencing Cuba”
5 of 5 stars Reviewed 22 July 2011
1
person found this review helpful

This Casa Particular was very nice. The service was excellent. The Cuban family helped us with information about places to visit and how to get to them. Finding information in Cuba can be very challenging. They also provided us with guidance about what to bring, how to get from the airport to the Casa, etc.
The breakfast was what I enjoyed the most. It was served in an incredible sunny balcony. We enjoyed the tropical fruits and our host one more time were ready to answer our 'Tourist" questions about contemporary Cuban society.
We also took advantage of their local knowledge and found the local hangs out. This places were a relief from the usual touristic venues and its hustlers.
I will highly recommend this experience.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AlisonSafronick about Casa Lilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Lovely Casa with stunning views”
4 of 5 stars Reviewed 18 April 2011
1
person found this review helpful

The casa is a beautiful home and Lily is very welcoming. There was a misunderstanding when we arrived as she had gotten out dates wrong but she arranged for us to stay on the floor above in a different casa for the 1 night until our room was free. You can also eat a wonderful breakfast on the balcony overlooking the sea. Lily can speak English very well and is very helpful. The rooms are nice and simple. The only downside was the location as it was a bit of a trek to the center. There is a hop on hop off sightseeing bus that stops nearby but it does go around the houses. Also make sure you get your visas back before you leave, we had the unfortunate situation of remembering we hadn't been given them back on route to the airport. On the whole though I'd recomend this lovely casa.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CupcakeTraveler about Casa Lilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Not very friendly - stay somewhere else.”
2 of 5 stars Reviewed 6 March 2011
3
people found this review helpful

There are plenty of places to stay in Havana, so I recommend you find somewhere else to stay. We stayed there for two nights -after the first night we had no water (shower, toilet, sink), and we were told to leave after the second night because the bathroom was falling into the floor below. All of this was not their fault, but the "gentleman" who explained it to us was not very polite. When we told him we'd had no water, he accused us of lying, and threatened to call the police. Lilly herself was nice, but we had no contact with her other than when we paid for our two nights. There are nicer, friendlier places in the same location, and our next casa was wonderful. We stayed there again the following week. Please contact me if you need any advice on where to stay in Cuba.

  • Stayed February 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Amy2012 about Casa Lilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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4.0 of 5 stars ) 8 reviews
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