We stayed at The Reefs in June 2011 and had a wonderful time. We booked a cliffside room, quite far out towards the end or the row (to your left facing the ocean) and the view was absolutely breathtaking. I believe these are the rooms that are being updated for 2012. Our room was definitely a little "tired", especially the bathroom as others have noted, but it was quite comfortable with L'Occitane products and we didn't spend much time in our room except for sleeping/changing/etc. I would avoid the rooms in the main building under the restaurants and those close to the pool as it seemed like they could be noisy. In addition to the cliffside rooms, the newer part of the resort where the spa is located (not sure if these units were originally intended to be condos??) looks amazing.
Food and drinks at The Reefs were quite good. We enjoyed dinner at all three restaurants at the resort, and one night we used the Dine Around service to go to Cambridge Beaches. It was nice to try a new place and check out a different resort, but all 3 restaurants at the Reefs were better than the one at C.B. Our best meal at The Reefs was at Roystons, and we thought breakfast each day outside on the terrace was good as well.
We found the service to be extremely hospitable. Murray was a particularly welcoming and wonderful host, and offered amazing drink recommendations. In addition, the front desk, housekeeping, and the staff at the spa were all lovely.
Overall, we really enjoyed our first trip to Bermuda. We took the bus and rented scooters from the location right across the street from The Reefs...both are good ways to get around the island. I liked the location of the resort, beautifully situated on its own over the beach, but close enough to explore some of the island's other resorts and get to the famous nearby Henry VIII and Swizzle Inn bars. We also met some really great people at The Reefs... its small size lends itself to seeing the same guests during your stay and the evening activities (music and drinks on the patio) are very lively and fun. We are not usually the types to "make friends" on vacation, but we did at The Reefs...because it is just that kind of place.
I don't know if we will make it back to the Bermuda, as my husband and I don't get to travel often and we like to explore new places, but if we go, we will definitely return to The Reefs!
We booked a cliffside room, quite far out towards the end or the row (to your left facing the ocean...
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