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Clearwater Sanctuary Golf Resort: Traveller Reviews

Lot 6019, Jalan Changkat Larang, Batu Gajah 31000, Malaysia
Hotel amenities
Clearwater Sanctuary Golf Resort
Ranked #1 of 1 hotels in Batu Gajah
4.0 of 5 stars 16 Reviews
 
 
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16 reviews from our community

    Trip type
Traveller rating
    5
    8
    3
    0
    0
Date Rating
London, United Kingdom
Top Contributor
127 reviews 127 reviews
Reviews in 73 cities Reviews in 73 cities
108 helpful votes 108 helpful votes
“Pleasant and unusual..will fascinate bird watchers!”
3 of 5 stars Reviewed 18 February 2011
2
people found this review helpful

The reviews are faithful to the experience. This is a comfortable fairly basic but satisfactory accommodation in an unusual waterside setting. Being located over the lake has certain implications (mosquitos etc), but the setting is tranquil and pleasant. The accommodation shows signs of significant use but is spacious and comfortable. Ideal for sports minded but cusuine wise it is rather basic, adequate but in no ways elaborate - food can be taken in the (informal) club house terrace. Take drinking water for use in the room as none is provided. I would stay again. Thanks to the staff who were all very helpful and kind.

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TechnoProf about Clearwater Sanctuary Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo
Senior Contributor
30 reviews 30 reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
“Cozy, relaxing and healthy lifestyle resort”
4 of 5 stars Reviewed 21 January 2011

Drive there will be really helpful. .... rooms and lobby and restaurants are spreaded over a large area. Buggy is available to drop guests but then, I suppose there'll be waiting time, compared to driving your own. Rooms are wonderfully spacious and the staffs are very friendly. They arranged a connecting room for us [my husband & I and my nephew & my brohter in the next]. Ours oversee a lake, where the movie-shooting scene for Anna & The King is over the concrete-fence of a hole along the course. We saw the roofs of the buildings.

  • Stayed December 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SmileyPic about Clearwater Sanctuary Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selangor
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Nice ambience but need maintenance”
4 of 5 stars Reviewed 18 January 2011

Went with group of colleagues for company teambuilding last weekend. We were a taken aback by the shabby entrance but in less than 3mins, were impressed with the scenic view as we drove by. The Sri Damai chalet were considerable large with a big bathroom. The sliding door in the room open to a small deck overseeing a calm lake with lotus flower! The team had fun time with archery, cycling, kayaks and swinging wildly at the driving range while the bosses played golf. Overall the staff are very helpful especially Elise who worked hard to make sure everything is in order. However, the receptionist (an Indian guy, his name was too long to remember) needs to brush up a little on customer service. The check in time was suppose to be 2pm but half of the room were not ready at 3pm when we wanted to check in. Without even attempt to apologize, this guy coldly told us that some of our rooms are not ready and he did explained that the previous tenant checked out late. It was a non-apologetic explanation with No smile, no apology and he hardly look at me when we spoke. He was not trying to make us understand his difficulty but It seems that he expect us to just accept our fate. Only when he sensed that I was not making a fuss, he slowly put down his defense mode and guess what, a smile from him, how sweet. But a little too late. This is not good customer service. We are happy with the rest of the staff.

Some other down part would be the barbeque dinner that we had were cold:( Taste of food was ok. It was not delicious but edible. 2ndly, I spotted some cobwebs along the sliding door next to my bed as the sun shone in the morning. Found the cobwebs at similar spot at the Spa too. The largest web were found in the toilet next to the pool. Large means as big as my 2 palms combined and many of them at all corners of the toilet. Not forgetting the rubbish found around the lake. Not a good sight.

Nevertheless, it was still a fun filled weekend. I wish to return again but hopefully the spider webs are gone by then.

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jumpingjackmah about Clearwater Sanctuary Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petaling jaya
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“fantabulous”
5 of 5 stars Reviewed 12 September 2010

everything was fine. breakfast varieties were limited but it was not a issue because the place made up for it

  • Stayed September 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pooja_10 about Clearwater Sanctuary Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klang
1 review
1 helpful vote 1 helpful vote
“Go For It”
4 of 5 stars Reviewed 25 March 2010
1
person found this review helpful

Hi all..Never heard of this place before till an uncle suggested it. Overall 7/10 and here's why.
GGOD : Nice clean and spacious rooms
No mosquitos unless you leave the window open at night
Good Swimming pools (adults and kids)
Friendly and accomodative staff
Beautiful , peaceful lake views with outdoor balconiy
Green all around
Variety of outdoor activities ( mentioned in other review)
NOT SO GOOD:
Free Breakfast Buffet with poor spread and cold coffee
Bad TV reception (then again we were out there to tune out)
Room Water heater not hot ( depending on your room apparently )

Thats about it folks. Kellies castle 10 min drive and Simpang Pulai town ( with Oldtown white coffee ,Mcd and KFC ) 15km away.

  • Stayed March 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rubenz about Clearwater Sanctuary Golf Resort
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