i had a honney moon suite best place bed was big for the night hehhe

Beautiful Hotel. Gorgeous Rooms, but when you think about the little things, that's what makes the experience.

I arrived to the hotel to which I asked for a 'wake up call' for the following morning as I was flying back home and a taxi to the International Airport. This did NOT happen and I woke up by my own body clock. I missed out on breakfast to which I had already paid for in the hotel costs and as I needed to be at the airport, I went to the front desk I spoke to a lady about the situation to which she shrugged her shoulders. I couldn't believe it. I said well atleast tell me that I have a taxi. She looked at me like a stunned mullet. No taxi was organised either.

It was with great generousity from one of the bell boys who called his friend who drove me to the airport with literally 30 secs to spare before the gate closed.

I will NEVER stay at this hotel again!

Me and mum wife stayed at thie resort over the new year. The hotel is away from all hustle and bustle but can easily get to other popular areas, such as patong, karon beach. Theres taxi available everywhere which can be hired for the whole day or few hours. Be warn that the hotel is on the hill, so be prepared for a steep walk up and down to the kamala beach. Plus point of the hotel is the view from the rooms and lobby, its breathtaking. There isnt much to do at the resort but a short taxi ride to the patong beach, where you can party all night.
With regards to the service provided by the hotel, there was no welcome drink!! Staff are fairly poor with their english. AND room we were given was smelly and furnitures were very old. The rooms need updating and modernised. Following a complain, we were transferred to a better room. Breakfast was ok, not a lot of choice. Overall the resort was average but the service could be improved.

My friend and I had a wonderful time at this resort. We were there for a week in a deluxe seaview room, and had no major complaints about the place. The views were incredible from our room, the room was clean, and was cleaned and beds made every day. The staff were amazing and really made the hotel to another level, from the lovely ladies who cleaned the rooms of a morning, or the restaurant staff, everyone greeted you with a smile.

The hotel is relatively out of the way from the hustle and bustle, but the presence of security guards at the main entrances to the buildings made it feel safe to walk around at night. The shuttle buses were a fantastic service and taxies were a very minimal cost back to the hotel, the spa was fabulous and the food, including breakfast, was really yummy. I thought maybe the restaurant was a little too western, but that was perfect for my not so adventurous friend.

Overall, the hotel was beautiful, lots of traditional architecture in the lobby and featured in the rooms. Everything was very clean, service was nothing short of impeccable and the hotel felt very safe, even at night (This was very important being a party of only 2 teenage girls). And the unlimited, highspeed internet included in our rate was amazing! We were able to contact our families with out hassle and cost.