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Le Relais de Ventenac: Traveller Reviews

12 bis Avenue du Cabardes, 11610 Ventenac-Cabardes, France
Hotel amenities
Le Relais de Ventenac

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26 reviews from our community

    Trip type
Traveller rating
    24
    2
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Date Rating
Boston
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“If I could rate this as "Good" it would be more appropriate than "Very Good"”
4 of 5 stars Reviewed 3 October 2011

So, the B&B itself was very nice. The rooms were nicely decorated with a DVD player, free wifi (that had a little trouble connecting to an IPad) and plenty of space. The pool was excellent (and essential in the hot summer days) with comfortable lounging chairs and plenty of space to spread out. So why good and not very good? Well, to begin with, after the exceptional service that we received from Abi at 15 Grand Rue, we did not receive the same warm service from Gayle. Gayle and Frederic have a young family and when we arrived at lunch time (a little earlier than expected), we felt as though we were imposing on the family. Further, there was no access to a refrigerator or ice. We asked if Gayle could cool off a bottle of wine for us - which she was happy to do - but when we went to retrieve it later, it was bath time and after knocking on the door several times, she greeted us looking somewhat exasperated. Finally, we had asked for restaurant recommendations in advance and were told we would be helped upon arrival. This assistance was never offered and after being made to feel unwelcome, we were reluctant to bother anyone again. Maybe these details appear to be petty but we have had such great experiences with the B&Bs recommended on Trip Advisor - receiving stellar service from couples who seem to go beyond just providing a bed - that the lack of hospitality was noticeable. Therefore, while I totally recommend this B&B as a great place to stay for its facilities, the service was not as great as the other B&Bs at which I have stayed. Also, a couple of other points - after visiting Carcassonne for one evening, I was relieved that I was not staying in Carcassonne itself. Saying that, Le Relais de Ventenac is located in a town without any restaurants within walking distance so you should be prepared to drive everywhere.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Brilly about Le Relais de Ventenac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“A wonderful surprise”
5 of 5 stars Reviewed 19 August 2011
2
people found this review helpful

When we booked with Gayle and Frederic and we read on the internet that the B&B actually used to be a wine cellar we did not expect to find such a modern and exquisite place. We had the Cabernet room, which was huge, spotless and beautifully designed and decorated. Gayle has an excelent taste on that! The small private terrace in front of each room, which faces the pool, is delightful. Breakfast was rich and healthy. We would have liked to stay longer to take advantage of this wonderful place and to explore the serene surroundings.

  • Stayed September 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gilia about Le Relais de Ventenac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Alegre, RS
Senior Contributor
41 reviews 41 reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
“Good BB near Carcassone”
4 of 5 stars Reviewed 24 June 2011
1
person found this review helpful

This BB stays in a smal village, close to Carcassone.
The rooms are clean, new and well decorated.
The owners speakes both French and English. They are nice and helpfull, but much more polite than warm.
We consider the price a little bit high forwhat they offer (120 Euros).

  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Claudio-1967 about Le Relais de Ventenac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medford, Oregon
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
41 helpful votes 41 helpful votes
“Wonderful, delightful place to stay”
5 of 5 stars Reviewed 13 September 2010
3
people found this review helpful

Frederick and Gayle have turned an old wine cellar into an amazing place to stay. From the gorgeous Italian tile floors to the entryway skylight, there is thoughtful design and detail. Our room had twin beds with comforters, separate tub and shower, and separate toilet room. French lace curtains at the window. Other guests were next door, but you could not hear them. Breakfast served in dining room: fresh pastries, jams, fruit, yogurt, tea/coffee, etc. Swimming pool and lounge chairs. Huge living room with fireplace. Tiny village of Ventenac is quiet and laid-back. Sights nearby include the ancient walled city of Carcassonne (a must see) and the castle at Saissac. We were sorry we couldn't stay longer. The hosts are friendly and warm and very helpful with directions and arrangements such as dinner at a nearby chateau. Both speak English. We hope we can go back some day soon.

  • Stayed August 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CeciliaMarieW. about Le Relais de Ventenac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island, NY
Senior Contributor
48 reviews 48 reviews
Reviews in 44 cities Reviews in 44 cities
49 helpful votes 49 helpful votes
“Relaxing Retreat”
5 of 5 stars Reviewed 22 August 2010
1
person found this review helpful

Once an old wine cellar, this beautifully renovated inn a few miles outside of Carcassonne, provided us with a relaxing and peaceful stay. Each room is named for a different grape variety which reflects the history of the facility. The peaceful nature of the inn can be attributed to the abundant use of the original stone, minimal clutter of furnishings, use of earthtones, and the presence of the blue water of the pool in the center of the courtyard. Hosts Gayle and Frederic and their adorable daughter Anais were perfect hosts. If you have a car, and are visiting Carcassonne, give this place a try. It's located about 15 minutes from the city; however, be aware that GPS may try to take you down one-way streets the wrong way in this little town.

  • Stayed August 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask coolbreezeny about Le Relais de Ventenac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Le Relais de Ventenac

12 bis Avenue du Cabardes, 11610 Ventenac-Cabardes, France
Price range (per night):* 128 AUD - 155 AUD

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