Breath taking scenery, stylish but basic rooms, lovely staff, great golf course but the place is unfortunately let down by the restaurant. Three days running we were given different breakfast menus, starting with full a la carte then moving through to a shortened menu where on one day american breakfast consisted of just 2 eggs. One of the waiting staff seemed to know what he was doing but the others did not.
We ended up walking into the restaurant and telling the staff what we wanted before we sat down instead of waiting for ages.
The consensus amongst many guests was that the place didn't appear to be managed at all. There was no identity to the place, who owned it, who managed it?
The owners seem a little short sighted to think that the lovely local staff would know what is expected by the type of clientele that the golf club attracts: can't think they will have experienced eating in a restaurant. Come on owners....don't think of blaming the staff....train and manage! Such a management project dream....so much could be achieved!
Would I return? Well actually yes......providing I thought the restaurant had improved because it is so beautiful.
Nothing much around unless you hire a driver and van: 50 mins to Kandy , 150 mins to elephant orphanage.
- Also Known As:
- Victoria Golf & Country Hotel
- Victoria Golf And Country Resort
- Victoria Golf & Country Hotel Rajawella
- Victoria Golf & Country Resort Sri Lanka/Rajawella
- Official Description (provided by the hotel):
- Situated 12 miles from the centre of Kandy, the Hill Capital of Sri Lanka, the Resort overlooks the Victoria Lake, with breathtaking views of the Knuckles Ranges in the background. Away from the bustle of the city, and at 1,500 feet above sea level, the 520 acre resort provides guests with a secluded ambiance in a pleasant climate, supported by friendly service and excellent accommodation, dining, sporting and recreational facilities. ... more less
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