We stayed in casa Mawar, a beautiful secluded house with a private garden and with stunning views on a volcano, from the patio and especially from the bed on the upperfloor. Our casa was specious and fully equiped, there was housekeeping every day except on sunday, we had clean towels once during our week stay. We stayed here in March, in the evenings it got a bit chilly so we used the woodstove, but it was also a bit chilly when taking a shower in the morning. Manager Nacho was very friendly, we felt very welcome and when he was there (in the mornings) he was always prepared to explane what to see and do and where to eat on Lanzarote. Also breakfast was good, with very friendly staff, providing eggs every morning. The location on the island could not be better, with a rental car (also arranged by Nacho) you can easily reach all parts of the Island. We made beautiful walks on, near and in volcanoes, Nacho can give you advice. We ate very good and fresh fish in several small restaurants near the sea (la Quemada, Mar Azul in El Golfo, los Gallegos in Orzola) and tapas at El Chupadero. You can also eat very well in restaurant Caserio de Mozaga. A small supermarket is nearby in Mozaga and at the gasstation near El Monumento al Campesino. We would definitely stay here again!

Casa Tomaren is a really special place. A wonderful hybrid of hotel and villa accommodation in beautiful & very peaceful surroundings. You have lots of space and privacy if you want it but also the benefit of great advice and support from manager Nacho - who is absolutely exceptional! Contrary to the review we never felt abandoned - in fact quite the opposite! But what they offer is very discrete, yet outstandingly good service. Also to add that our young children were able to enjoy exploring the garden in safety. We would definitely go back!

First off we loved the location and the property itself but felt nearly everything was just a little tired. I love independent hotels and places to stay. Invariably someone chooses to run a property because they have a passion for hospitality. Things are done differently but done well. Sadly I felt that this passion, as well as attention to detail, was something in short supply at Casa Tomaren.

We arrived and spent about 20 minutes trying to find someone, anyone( admittedly it was siesta time but it was hardly a surprise that we were coming) so we could check into our room and unpack but it was uncannily like the Marie Celeste.

People say first impressions are important so you decide what kind of first impression was made on us as we went into our cottage.
wardrobe with hangers thrown on the floor inside it, but no hanging space/rail( you hang your clothes over the banister stupid), a sofa that was really painful to sit on, blown light bulbs, broken fridge door handle, tiny pots, bird [--] over the balcony. None of these is particularly irksome but it all contributed to a sense of couldn't really be bothered. if someone had come around and made a quick check they would have noticed these things and could have them sorted.

Shame on us really perhaps we should have flagged some more of the faults at the time but we were tired and just wanted to get on with relaxing. When we did point out a problem it was sorted quickly. Having been in Lanzarote before we knew about a number of local attractions but there was a real absence of info in our cottage( again we could have asked but the onus shouldn't really be on us to be honest) Even a map with a local supermarket on and a couple of local restaurants with opening times would have been helpful.

Breakfast is supplied at Casa Tomaren and it’s not bad but it's not brilliant either. I would recommend that you avoid the coffee, we ended up making our own before breakfast as the luke warm brown liquid on offer was really quite dismal.


The pool area is great but some of the shady areas around could do with a spring clean some of the cushions and mattresses looked as though they were from Glastonbury festival circa 2003.

The staff were friendly and there was a daily maid service which is great but overall things could do with a little sprucing up. I wouldn't want this to become a chain hotel, casa Tomaren has buckets of charm and loads of character and is something a little different. We had a great time in spite of the faults and this place could be fantastic with some effort , maybe it was just off season and we got things at the wrong time.

Would I stay again? I'd love to just not sure if I could be bothered

Would I reccomend this hotel to a friend ?

Yes if they sort things out , No if it stays just the same

First the positives - the whole development looks wonderful from outside - beautifully landscaped gardens and pool area (albeit that the pool was chilly in February!). It is clear that a lot of money has been spent in developing the site.

But unfortunately... We arrived early afternoon as we had arranged, but no reception staff were present, just a chap who seemed rather disgruntled that we had arrived before 7.00pm. There was no warm welcome. When we arrived in the house (Kintimani) the fridge was off, there was no cot or highchair and we had to wire up the DVD player ourselves. The whole place felt cold and damp, and the rought stone floors not particularly clean. It did not smell fresh - perhaps not helped by the fact that behind a curtain in the bedroom was stored a large pile of old mattresses. In fairness a lot of money had been spent on oriental furniture and ornaments, but the place just did not feel comfortable. Worst of all the interior lighting was virtually useless, not helped by the fact that half the bulbs had blown when we arrived. Some of these were replaced at our request but even then the furniture used to stand on to change the bulbs was left all over the place as were the boxes from the bulbs.

It was not clear whether the accommodation was trying to be a hotel or self-catering, but it fell between the two - for instance there was not the daily service expected of a hotel, nor were some fairly standard things there for self-catering (such as cloths or washing up liquid). There was a small - and attractive - kitchen with basic facilities. Breakfast was served in a cold hall, and indeed on our last day nobody turned up to cook our eggs until we were about to leave, and I had to go into the kitchen myself to find the coffee. When we left we went to take the key back. Somebody we had not seen before was in the office. He opened the door, took the keys out of my wife's hand and shut the door again. This, I'm afraid, about summed it up.