The hotel is well situated, well staffed, especially the Executive chef, Restaurant manager,
and food and drinks manager.
The spacious rooms, though well appointed, have a flaw in that there is tottally inadequate lighting in the area where guest would be expecting to sit and read.
The literature in the room offers 'Whale watching' operated by the Sri Lanka Navy.
This is the only such trip offered by the hotel.
Sadly the reception staff do not know how this operates. Nobody from the hotel has been on the trip!!
We called the 'administering agents' Lankabrilliancetours. We established that the boat/ship was able to carry 200 passengers.
We were charged 100 US$ per person.[11,000 SLRupees.] We were assured that this was for the V I P section.
We were taken to Galle, where the Naval depot is located, and taken on board, to the upper deck and cabin. This is reached by a stairway with a gate at the top.
HOWEVER, after about 30 mins at sea, there was a massive influx of passengers from the lower deck, climbing up, unrestrained by crew or local agent, so that more than 100 extra people were on that deck. The Sri Lankan people are very nice folks, but they are clearly not good sailors. Dozens of them were sea-sick, and were kept well supplied with bags into which they could vomit!
They had paid 3500 S L Rupees, less than a third of what we were charged.
There was not enough seating, so we were being crushed out of our place by crowds as much as 6 deep against the rails.
When a few dolphins appeared on one side very few passengers were able to see, due to the numbers of people crowded on this deck. When a couple of whale appeared, we were lucky, being at that side at that moment. Most saw NOTHING.
There were NO visible life jackets, although the boat had life rafts. Every other boat we saw had everyone wearing life jackets.
Our ground agent in Sri Lanka, the best we have found anywhere in the world, called
Lankabrilliance tours, to speak to them about this rip-off. The 'director' he spoke to could
not have cared less. THEREFORE go to The Fortress, BUT do not go with the Navy whale watching. Go to MIRISSA, and use a smaller firm, with good credentials.
Ayubowan, and good luck.
- Fortress Hotel Galle
- Fortress Galle
- Fortress Sri Lanka
