This hotel has a very kind atmosphere. The receptionist, the servers and all the others were very friendly. Our room was clean and bright. Our view was amazing. Every time we went to our room, it was clean. The food was delicious in the restaurant. We tried out the thermal spa, the sauna, and the outdoor swimming pool. I must say wow. This hotel is perfect with a lot of freetime activity. We will be back!

We booked 5 rooms, and only 1 was available when we arrived. We were sent to another hotel (La Villa Resort, which was about 500m - 1km further away).
During the stay on that hotel (La Villa Resort, there was a private party and we could not sleep because of this...). A real nightmare!

After 2 nights we returned to this hotel (they moved our bags to the corresponding rooms). But you would expect a nice and comfortable room... No, we received a very small room, with a very small shower, you can't imagine how small it was. You didn't have enough room to sit comfortably on the toilet...
To take a shower, you had to pull out the shower from the wall...

Because of this we asked a new room and received one and this one was much better (bigger). Though it could be cleaner, the carpet was not cleaned enough. We spotted some tiny ants on the carpet somewhere.
The hotel rooms really need to be renewed!

This hotel only deserves 3 stars, not 4!!

There are better hotels in this region!

1. Position
The hotel is located in a noisy atmosphere (near the highway, railway and road in front of the hotel), hence forget it if you want to have some rest; however this is very practical when you want to move to Firenze (45km) and Siena (95km).
Swimming pool located in the park at the shadow of the trees, hence water very cold even if 30°C ambient conditions. All around the pool you have areas without grass what dirties the water of the pool...
2. Rooms
The rooms are small, old fashoned, not really clean (never vacuum cleaned during our stay). The windows (single glazing) do not close. Pick up some equipments to figth the musquitos.
3. Food (we were in half board)
Breakfast: Buffet was correct not more. E.g: Coffee machine sometime out of service, the taste really far from the italian coffee one.
The dinner: Buffet correct also but not more. If you want to discover the typical tuscany cooking you will not come back at home with idea of reciept...
4. Personel
Personel at the reception is pleasant.
Personel at the restaurant correct not more.
5. Conclusion
We will not recommend this hotel to our family or our friends.

We stayed here for 3 nights in 2 double rooms. Rooms comfortable, clean and with antique furniture. Plumbing antique too!! showers/bathrooms need updating.Pool nice and cooling but a bit messy as no astroturf of paving surrounding it....lots of pine needles on your feet. Breakfast ok if a bit uninspiring..staff good, made a mixup with our last nights booking (and other peoples!) but gave us a family room and a free dinner with wine to compensate! fair enough. Dinner served outside under a big pergola .. reasonably priced good quality set menu with buffet starter/primi and sweet....but beware the mosquitos!! Montecatini a great base for exploring north Tuscany, railway station 10 mins walk from hotel. Town itself nice with plenty good restaurants and a Ferrari shop! Would return.